IT Support Manager

• Oversee the daily IT requirements of the company including user management troubleshooting and providing assistance and advice on LAN WAN network segments internet and managing intranet mail server systems.
  
• Handle hardware and software installation maintenance and repair identifying and managing highrisk projects.
  
• Develop and maintain the companys IT systems software and databases implementing improvements and reporting to management.
  
• Manage company policies and security updates configure OS servers and applications and handle the installation and configuration of network desktops/PCs.
  
• Troubleshoot and resolve TCP/IP and networkrelated issues and manage the installation maintenance and troubleshooting of LAN and WAN.
  
• Install troubleshoot and resolve issues with various hardware including printers network cards modems routers firewalls VLANs switches hubs NICs web cameras digital cameras smartphones scanners and server application software updates.
  
• Monitor and control user downloads from the internet to ensure compliance with company policies.
  
• Maintain BDC project SVN servers and conduct BCP testing on each server periodically.
  

Requirements

Area of Expertise:

• Extensive experience with mail servers
  
• Proficiency in Red Hat Linux
  
• CCNA certification
  
• Experience with SAN (Storage Area Networks)
  
• Proficient in Microsoft Mail configuration
  

Roles and Responsibilities: Oversee the daily IT requirements of the company, including user management, troubleshooting, and providing assistance and advice on LAN, WAN, network segments, internet, and managing intranet mail server systems. Handle hardware and software installation, maintenance, and repair, identifying and managing high-risk projects. Develop and maintain the company's IT systems, software, and databases, implementing improvements and reporting to management. Manage company policies and security updates, configure OS servers and applications, and handle the installation and configuration of network desktops/PCs. Troubleshoot and resolve TCP/IP and network-related issues, and manage the installation, maintenance, and troubleshooting of LAN and WAN. Install, troubleshoot, and resolve issues with various hardware including printers, network cards, modems, routers, firewalls, VLANs, switches, hubs, NICs, web cameras, digital cameras, smartphones, scanners, and server application software updates. Monitor and control user downloads from the internet to ensure compliance with company policies. Maintain BDC, project, SVN servers, and conduct BCP testing on each server periodically. Desired Candidate Profile: Area of Expertise: Extensive experience with mail servers Proficiency in Red Hat Linux CCNA certification Experience with SAN (Storage Area Networks) Proficient in Microsoft Mail configuration