Assistant Restaurant Manager - Grand Millennium Muscat

As an Assistant Restaurant Manager at Grand Millennium Hotel Muscat you contribute to achieving high levels of customer satisfaction service excellence and financial targets. Your responsibilities include overseeing daily activities training colleagues and maintaining a positive dining experience for guests. Collaborating with the management team you ensure the restaurant operates seamlessly meeting and exceeding quality standards and customer expectations.

Key Job Responsibilities:

• Support daytoday restaurant operations ensuring smooth service and cleanliness.
• Conduct training sessions for colleagues on service standards product knowledge and customer interaction.
• Interact with guests address concerns and contribute to a positive dining experience.
• Assist in handling customer feedback and resolving issues promptly.
• Contribute to financial goals by monitoring costs controlling expenses and managing inventory.
• Collaborate with colleagues kitchen team and other departments to foster a positive working environment.
• Ensure compliance with health and safety regulations as well as restaurant policies and procedures.
• Uphold quality standards in food and service to meet or exceed customer expectations.
• Assist in planning and executing special events promotions and marketing initiatives.
• Proactively identify and address operational challenges to maintain a high level of service.
• Maintain open and effective communication with the Restaurant Manager and other relevant departments.
• Adhere to the companys environmental health and safety procedures and policies.