ServiceNow Work Space Delivery Architect

Job Title: ServiceNow Work Space Delivery Architect

Location: Mississauga ON(Remote)

Duration: Contract

Pay rate: $85hr Max

ServiceNow Work Space Delivery Architect

Minimum 715 years working experience with ServiceNow platform as a Developer in enterprisewide multitier ServiceNow production environment.

Ability to conduct / lead/plan requirement gathering work shops

You will be responsible for delivering outofthebox solutions like WSD Workplace Service Delivery.

Technical Implementation: Collaborate with crossfunctional teams to implement ServiceNow solutions aligned with requirements and industry best practices. Lead the implementation of ServiceNow solutions ensuring adherence to best practices and overseeing complex scripting and configurations.

Data Migration: Facilitate and lead data migration activities from legacy systems to ServiceNow ensuring accuracy and consistency. Validate and strategize data migration to optimize ServiceNow data structures.

At least 7 years of experience in the IT Industry Experience as developer / Dev lead

Working knowledge of cloud scripting languages preferably JavaScripts JSON.

Excellent / advance understanding and ability to script automated processes.

Agile Scrum methodology Experience

Handson experience integrating ServiceNow with external systems

Handson experience on building Custom Application

Solid knowledge of JavaScript HTML CSS.

Portal Scripting in Angular JS

CSS based UX/UI design & development

Understanding of Angular based Client side & Serverside scripts

Client Side and ServerSide Scripting i.e. Catalog Client Script Business Rules Script Actions Script Includes etc.

Client and Server APIs i.e. GlideDialogWindow Glide Form GlideAggregate GlideRecord etc.

Handson experience in ITSM Service Level Management Service Catalog Release Management Asset Management CMDB Event Management Orchestration Active Directory integration B2B Integration and Virtual Agent.

Excellent time management organizational skills crisis management and problemsolving skills are essentials

Good oral and written communication skills Strong analytical teamwork and customer engagement skills

Ensures information is accurate and complete Selfmotivated and open to learn all aspects of cloud administration

Must be willing to teach and share all knowledge with team members and other operational teams

Certification a plus

ServiceNow Administration certification

ServiceNow Certified Implementation specialist (Various Tracks)

ServiceNow WSD Certification

Required Skills

Strong ITSM Process knowledge

Reporting & Dashboards

Good understanding of Business Rules Client Scripts UI Policies UI Actions ACLs & Best Practices

Notifications & Workflows

Import Sets Transform Maps

REST SOAP Integrations

Service Portal Pages Widgets UI Macros

Virtual Agent

Client & Server APIs Script Includes

JavaScript AJAX AngularJS HTML CSS JSON Agile Scrum Knowledge

Soft Skills

o Strong communication

o Team managing skills