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Job Location

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Par - UK

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2849080
Program Director
DirectHire / FTE
Great America Pkwy Santa Clara CA 95054 (Onsite)
Salary Market/Flexible
Client: IT firm

WinWire is looking for a Program Director (Reporting to: AVPCustomer Success) in the hot growing market of Cloud and Data/AI related IT services leveraging Microsoft Azure. Working at WinWire provides a compelling opportunity for a rising star to be part of a winning team and achieve exponential career growth. Currently looking for a talented and driven individual to deliver great business outcomes leveraging our Most Strategic Alliance (MS) and in turn help us grow exponentially leveraging the growing presence of Microsoft Azure in the Enterprise. We are committed to providing an exciting participatory and collaborative work environment. In addition to our extremely competitive compensation packages be prepared for challenging professional growth and fun along the way in our work hard play hard corporate environment.

Skills & Experience

  • Overall 20 years of experience with majority in growing or Big IT services/ Consulting firms
  • At least 15 years of experience managing onsiteoffshore based delivery and experience leading delivery of Microsoft Technology Products
  • Owned P&L and overall delivery management of $15Million Revenue in an onsiteoffshore delivery execution model
  • Singlehandedly owned executed and grown account portfolio of $5Mil from onsite or offshore
  • Customer First approach with exceptional relationship building and management skills to deliver superior services
  • Outcome oriented execution with clear focus on metricsbased delivery assurance
  • Ability to understand WinWire ecosystem to deliver accelerated revenue growth
  • Highly desirable if the candidate has experience working with a Pharma/ Life Sciences company for a minimum of 2 years
  • Responsibilities

    Delivery Management

  • Be responsible for smooth execution of the assigned development and consulting projects
  • Connect with the offshore Delivery/ Project Managers for project reviews risks evaluation and tracking issues on a weekly basis
  • Conduct regular connects with the customers pointofcontact for project feedback/issues/ escalation and establishing a good relationship
  • Prepare and drive presentations to customers during Monthly Connects Quarterly Business Reviews/ Steerco meetings
  • Reports progress objectively and concisely to senior management providing recommendations for acceleration
  • Be WinWire project teams point of contact for projectspecific customer escalation/ follow ups
  • Be aware of the customers delivery process and suggest necessary internal changes to the delivery process to align with the customers process
  • Support India and US hiring team with interview process and smooth onboarding of the selected candidates.
  • Own and maintain Account Playbook with regular updates
  • Account Management

  • Work with the Account Manager & delivery team on any new opportunity (EN) in the Account and review the Opportunity closure plan
  • Proactively update the Account Management team of any changes at the customer end
  • Build and establish relationships with existing and new contacts within and across departments at the customer location
  • Initiate prepare and actively participate in the Monthly and Quarterly Business Review meeting with the customer
  • Manage P&L for the accounts with respect to Revenue Gross Margin and operational excellence covering the resource utilization bench and billing
  • Keep WinWire Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
  • Initiate and Track hiring request with the Hiring Team for all hiring positions (Projects and Consulting) for the account and be responsible for closure of the positions
  • Technical Competency

  • Be wellversed with Microsoft Technology Landscape at Level 200
  • Understand the customer technology landscape to provide necessary guidance to the delivery team
  • Organize Brown Bag sessions/envisions sessions for demonstrating WinWire Technical capabilities in the areas the customer is interested in and/or needs help
  • People Management

    • Track hiring preboarding and joining of resources (FTE/ Contract) hired for various engagements
    • Ensure added resources are engaged and mentored well to bring them to WinWire culture at the earliest
    • Conduct regular 1:1 with the senior team members to mentor/ track/act on specific concerns
    • Work with the L&D department for training needs specific to customer projects and track it to closure
    • Work with the HR department on any concerns raised by the team members
    • Identify performing team members for Spot Award Quarterly Award and Annual Award
    • Encourage team members to be part of WinWire events like Brown Bag sessions Friday events (as applicable)

      Thanks & Regards
      Tajuddin M

      Email:

    Employment Type

    Full Time

    Company Industry

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