Assistant Executive Housekeeper

What will be your daily pursuit: Assisting the Executive Housekeeper with the management and supervision of the housekeeping team in our clients downtown Banff hotels.

Overview:

• Work in a dynamic culturally diverse team from around the globe
• Work experience in an iconic unforgettable and inspiring location
• Free access to attractions for staff and family send a friend at half the price!
• Discounted hotel stays under our clients lodging offerings and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make lifelong friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other our clients locations
• Access to one of the worlds most beautiful and iconic National Parks

Responsibilities:

The Assistant Executive Housekeeper is responsible for assisting the Executive Housekeeper with the management and supervision of the housekeeping team. Fulfills the role of Executive Housekeeper in their absence. Responsibilities include;

• Supervises the cleanliness maintenance and general appearance of guest rooms and public areas as well as other areas designated (front/back) of the house.
• Sees that all Housekeeping personnel are carrying out the duties assigned to them as per the standards of the company.
• Close coordination between the Front Office Engineering Food and Beverage as well as the Guest Relations regarding regular and especially irregular guest requests.
• Training and maintaining standards of quality service and productivity of the Housekeeping Department.
• Accurate scheduling of periodical cleaning plans etc.
• Constant awareness of new cleaning machinery cleaning chemicals and cleaning procedures arising on the market.
• Supervises compliance with company policies and exercises performance management as needed.
• Conducts guest room and public space inspections.
• Assists the Executive Housekeeper with requests and purchases of all supplies related to Housekeeping and Laundry as well as the linen and uniforms.
• Maintaining inventory of cleaning supplies amenities uniforms and linen.
• Supervises and controls Lost and Found maintains records and liaises with FD to return packages to clients.
• Promotes teamwork within the department as well as a sense of fairness.
• Ensure that all staff in the Housekeeping department know and understand safety procedures and effective reporting is maintained.
• Ensures all staff has a safe environment within which to work and ensures all staff adopts safe working habits.
• Monitors work performed by outside contractors and recommends scheduling (e.g. window cleaning laundry contractors room cleaning etc.).
• Maintains tracking record of room condition and informs maintenance of repairs to be completed.
• Ensures all housekeeping staff is thoroughly familiar with the hotels emergency procedures and is in a state of preparedness for any emergency which may occur.
• Setting up and maintaining ongoing training programs in the department in conjunction with the Executive Housekeeper as well as People and culture.
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for the field of responsibility.

Qualifications:

The ideal candidate will possess the following knowledge skills and abilities:

• Must be able to speak read write and understand English.
• Requires good communication skills both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Able to perform with minimal direct supervision.
• Minimum 5 years in a hotel housekeeping environment including supervision experience.

Thank you for your interest in working with us however only those selected for an interview will be contacted.

Work Environment:

• Beautiful. Youll work in an iconic unforgettable and inspiring Jasper National Park. Youll see amazing scenery and wildlife. Youll participate in team events and have fun!
• Independent. You spend your days in and around national parks
• Remote. Our home is filled with trees lakes and bluebird skies; rather than buildings freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking stair climbing bending reaching and lifting (up to 50 pounds with assistance) required

This job description describes the role at a high level but no document can anticipate every single task issue or project that could come up. We work as a team and believe that we succeed together these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully any person hired must be able to perform responsibilities as described. Our Client will make any reasonable accommodations to help a person with disabilities perform their job. This job is based in Alberta Canada. Relocation to the area and the legal ability to work in Canada is required.

Equal Employment Opportunity Information: Our client is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race colour age religion gender sexual orientation disability veteran status and other protected characteristics. Our client values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest however please note that only applicants selected for further consideration will be contacted. If selected for an interview please advise us if you require an accommodation.

Remote Work :

No