Starbucks Manager

What will be your daily pursuit: To support coach and inspire the Starbucks team to create an unforgettable experience!

Overview:

• Work in a dynamic culturally diverse team from around the globe
• Work experience in an iconic unforgettable and inspiring location
• Free access to our clients attractions for staff and family send a friend at half the price!
• Discounted hotel stays under our clients lodging offerings and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make lifelong friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at our clients other locations
• Access to one of the worlds most beautiful and iconic National Parks

Responsibilities: This is a multifaceted position and can include any or all of the following:

• Acts with integrity honesty and knowledge that promotes the culture values and missions of our client
• Lead the Starbucks team
• Demonstrates a calm demeanour during periods of high volume or unusual events and manages a smooth transition thereafter to keep the store operating to standard and to set a positive example for the team.
• Oversee ordering of all Starbucks products ensuring stock levels are appropriate for efficiency and guest service
• Train coach develop and retain key team members
• Lead the daytoday Starbucks operations focused on consistently delivering exceptional guest service standards and increasing sales
• Create a culture of empowerment teamwork and continuous improvement
• Provides coaching and direction to the store team to take action and achieve operational goals. Consistently reviews store environment and key business indicators to identify problems concerns and opportunities for improvement.
• Uses all operational tools to plan for and achieve operational excellence in the store. Tools include scheduling monthly status reports cash and inventory management.
• Maintains friendly and professional relationships with all area employees in all Gondola departments Lift Operations Retail Photos and F&B. As well with other departments in our clients operations
• Attend & participate in weekly monthly and periodical meetings
• Proactively takes action to capitalize on opportunities for growth in volume or quality within Starbucks
• Adherence to financial forecasts and budgets; instrumental in taking steps to assist the division in exceeding Food and Beverage targets
• Learn and manage Starbucks payroll daily for comparison to revenue and budget
• Complies with our clients Branded policies and procedures
• Follows our clients pillars of employment and service
• Safety First. Team and guest safety is our priority to maintain our reputation as an industry leader

Qualifications:

• 2 years of experience as Starbucks Manager
• 3 years of progressively responsible retail or hospitality experience
• Extensive customer service experience
• Thrives in a fastpaced and highenergy work environment
• Working knowledge of various computer software programs (MS Office 7 Shifts Scheduling Micros 3700POS)
• Experience with training staff development and the operational management of highvolume operations
• Strong operational organizational problem solving & attention to detail skills
• Able to create followership through modelling our core values and best practices
• Experience with financial management and creating strong employee and guest satisfaction
• To honour our commitment to be Always Honest all employees must consent to a criminal record check

Work Environment:

• Beautiful. Youll work in iconic unforgettable and inspiring locations. Youll see amazing scenery and wildlife. Youll participate in team events and have fun!
• Independent. Youll spend your days in and around national parks.
• Remote. Our home is filled with trees lakes and bluebird skies; rather than buildings freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking stair climbing bending reaching and lifting (up to 50 pounds with assistance) required

This job description describes the role at a high level but no document can anticipate every single task issue or project that could come up. We work as a team and believe that we succeed together these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully any person hired must be able to perform responsibilities as described. Our Client will make any reasonable accommodations to help a person with disabilities perform their job. This job is based in Alberta Canada. Relocation to the area and the legal ability to work in Canada is required.

Equal Employment Opportunity Information: Our client is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race colour age religion gender sexual orientation disability veteran status and other protected characteristics. Our client values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest however please note that only applicants selected for further consideration will be contacted. If selected for an interview please advise us if you require an accommodation.

Remote Work :

No