Infrastructure Services Technical Project Manager

Infrastructure Services Technical Project Manager

Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn MD. Selected candidate must be willing to work onsite at least 2 days a week.

Key Required Skills:

Experience in the processes and module development principles that enables effective communications with stakeholders to develop enterprise business solutions for our customer that leverages industry processes and best practices.

Position Description:

Serve as the ServiceNow Technical Project Manager for multiple infrastructure projects.

Provide Project management leadership effectively drive the project schedule deliverables and manage project risks.

Facilitate effective communications within a complex matrix organization (internal/external teams).

Facilitate requirements gathering that can effectively be translated into customer acceptance documentation.

Work closely with SMEs and Engineers in designing and developing solutions that meet the customer requirements.

Participate in discovery sessions and process definitions with the project team and developers.

Skills Requirements:

FOUNDATION FOR SUCCESS (Basic Qualifications)

Bachelors Degree in Computer Science Mathematics Engineering or a related field.

Masters or Doctorate degree may substitute for required experience.

10 years of experience as an IT infrastructure technical project management.

7 years of experience with ServiceNow platform and effective in setting a clear vision based on ServiceNow capabilities and industry best practices.

Knowledge and experience with CCaaS solutions implementation.

Must be able to obtain and maintain a Public Trust. Contract requirement.

FACTORS TO HELP YOU SHINE (Required Skills)

These skills will help you succeed in this position:

IT Technical Project Management Leadership (PMP required).

Effective leadership communications and team player (externally /externally).

Knowledge of Asset Management IT Service Management Governance/Risk/Compliance ServiceNow Modules.

Experience with CCaaS Applications (i.e. AWS Connect or Genesys).

Experience designing and developing ServiceNow process flows/workflows.

Effective executive/stakeholder level briefings.

Familiarity with modern frontend build pipelines and tools.

Excellent communication and written skills

HOW TO STAND OUT FROM THE CROWD (Desired Skills)

Showcase your knowledge of modern development through the following experience or skills:

Ability to focus and drive team to meet Project Plan milestone dates.

Provide guidance and assistance to project resources to meet defined deliverables.

Education:

Bachelors degree and 7 years of experience Masters and 5 years of experience or 11 years of experience in lieu of a degree

Must be able to obtain and maintain a Public Trust. Contract requirement.

ABOUT THE COMPANY

Headquartered in Leesburg Virginia Zenius Corporation is a HUBZonecertified small business. Zenius specializes in providing Grants Management IT Modernization Acquisition Management and Financial Management services to Federal agencies. Zenius is selected by Inc 5000 as one of the fastestgrowing companies in the DC Metro Area award for two years in a row 2021 and 2020. Zenius is also listed by Financial Times as one of the fastestgrowing companies in the Americas in 2021. Zenius is an awardee of 2019 Best of Leesburg winner (Business Management Consultant category). Learn more at.

BENEFITS

Zenius Corporation is a very employeeoriented company. Join us now and help us grow!

We offer a competitive benefits package that includes paid holidays and paid time off medical insurance including health vision dental insurance 401K matching Flexible Spending Account and flexible schedules as per business needs. We also work with our employees on training and professional certification plans that benefit the employee.

EQUAL OPPORTUNITY EMPLOYER:

Zenius Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws. Zenius complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Zenius Corporation expressly prohibits any form of unlawful employee harassment based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status.