drjobs Customer Relationship Representative

Customer Relationship Representative

Employer Active

The job posting is outdated and position may be filled
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Responsibilities:
Preparation of quotations against FSE and customer requests or tender request.
To work closely with the Field service team Supply chain and other service coordinator.
Responsible to initiate the renewal process of Service Contracts in time.
Responsible for warranty conversion (Service contract after expiry of warranty) in time.
Ensure Contract Customer Data in SAP and other references or systems is always up to
date and Accurate.
Coordination with the legal department and field team for getting acceptance/approval on
Terms and conditions.
Review evaluate and prepare various types of sales/service related documents (i.e.
RFQs Quotations Agreements Tender documents etc.)
Follow up with customers for Service business on Maintenance contracts and spare parts
and other service enquiries.
Handling customer requests and follow up for PO and payments.
Ensure contracts are invoiced timely and follow up unpaid invoices.
Office Administrative activities

Employment Type

Full Time

Company Industry

Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.