Dealer Service Evaluation Engineer

About BYD

BYD is a leading hightech multinational company based in Shenzhen China. It operates in four core fields of IT automotive new energy and rail transit and employs over 700000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zeroemission ecosystem.

BYD Europe B.V. located in Hoofddrop Netherlands is the marketing and sales HQ of BYD Co. Ltd based in Shenzhen China. BYD Europe B.V. offers a full line of BYD electric vehicles including allelectric cars allelectric buses and allelectric forklift trucks.

About the role

The Dealer Service Evaluation Engineeryou will

• Conduct quality evaluation of sales and aftersales services providing feedback on the quality status from a customer perspective.
• Identify opportunities for improvement by benchmarking against competitors and suggesting enhancements.
• Regularly publish service quality assessment results and report them to the company

As Dealer Service Evaluation Engineer you will:

• Arranging inspections organizing data and archiving information for the European market.
• Participating in onsite evaluations of distributor services in the European market.
• Providing onsite guidance and diagnostics for automotive dealership sales personnel.
• Assisting the China business department in implementing management requirements effectively.

Your profile:

• Bachelors/Masters degree in science or engineering experience in quality management is preferred.
• More than 1 years of relevant work experience in quality management. Experience in quality management in the automotive industry is preferred.
• Familiar with basic tools and methods of quality management such as DFMEA MSA SPC APQP etc.
• Good communication skills organizational and coordination abilities and teamwork skills.
• Excellent verbal and written communication skills in English language other European language capabilities will be a plus.
• Interested in Chinese customs and culture willing to embrace Chinese culture and aligned with Chinese management principles.

We offer:

• Plenty of career growth opportunities within a fast growing Quality team.
  
• Performance and experience based competitive remuneration pension plan.
  
• 25 holidays option to purchase 5 extra holidays.
• Commuting allowance when working from the Office.
• Department & company wide teambuilding events.

Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team