Technical Services Manager - Powerplant - DHL Express

Leads & manages the Technical Services for continued airworthiness support; Engines APUs Nacelles & Structures. Primarily ATAsthru 80.

YOUR TASKS:

Customer:

• Instigate and control the review and implementation of incoming FAA ADs and SBs recommending to management the best course of Company action
• Assessment of engineering requirements to enable efficient overhaul / repair of aircraft Power Plant / APU related components. (Requisitions and Quotations)
• Along with Planning Dept develop and manage base maintenance planning for engines APUs & nacelle components. Monitor onwing life of engines/APU via EHM LLP Life limitations AD limitations.
• Full responsibility for Engine/APU Health Monitoring Program (EHM) compilation of engine/APU trend reports and recommendation of specific maintenance actions
• Work with Materials Manager to comply with a consistent rotable part fleet standard.
• Evaluation of potential engines/ APUs/ nacelle components for procurement
• Interface with Maintenance Flight Operations and Management employees to support aircraft OnTime Performance standards.
• Manage the company assets and its related components at all locations
• Review maintenance reserve claims support maintenance compensation calculations and lease return condition compliance.
• Manage on and offlease engine and APU asset work scopes when required subsequent shop reports and invoices.
• Support the Engineering Manager in the review and negotiations of contract/agreements technical terms
• Taking the necessary corrective actions resulting from quality audit discrepancies in the areas for which he is responsible.
• Assume engineering projects in the capacity of a Technical Services Engineer.
• Maintain and coordinate changes within the companys manuals and ensuring that the procedures in the manuals are accurately complied with.
• Through the Technical Services Engineers provide timely assistance to the Maintenance Manager with regards to hybrid trouble shooting and recurrent technical problems.
• Assume the function of the Technical Services Engineer during TSE leave.
• To deputize for the Engineering Manager when requested

Process:

• Must be able to analyse and troubleshoot aircraft systems and engines.
• Must be able to make timely and appropriate decisions based on problem solving ability and experience. Remains objective and coordinates with relevant departments even when under pressure to make a calculated decision with considerations given to safe on time performance of the company fleet.
• Must be able to prioritize work requirements based on maintaining aircraft in serviceable condition. Weekly staff meeting and briefing to discuss projects and to assist wherever possible. Attendance at Daily Weekly and Monthly and Quarterly Technical meetings to assist the group.

People Management:

• Staff Structure: Determine the team structure roles performance targets and goals at regional level to develop a highperformance team that is customerdriven service focused costconscious and responsive to competing regional and global demands.
• Recruitment: Recruit new hires according to internal guidelines and procedures
• Staff Management & Development: Ensure that the team is provided with clear direction and performance standards expected and is staffed trained and motivated to meet set targets. Support staff in performance appraisal process and career development within the company in order to develop and maintain a motivated team of competent staff. Identify training needs and opportunities to develop a highly skilled Mobility team.
• Communication: Develop and promote team spirit and communication channels within the group and countries.

YOUR PROFILE:

• 7 years of relevant maintenance experience.
• 4 years of technical engineering experience.
• Prior experience on GE engines (preferably CF680 series).
• Engineering degree or ICAO Type II Licence.
• Focused on identifying and understanding each customers needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
• Understands business principles and language including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of our company.
• Has a holistic mindset and stays abreast of important trends that may affect our competitiveness as a group. Manages the business giving priority to the international position of our company.
• Breaks down a problem situation or process into its component parts separates the main issues from sideissues understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions.
• Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.
• Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.
• Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.
• Develops and communicates strategies and goals that achieve competitive advantage. Demonstrates a clear understanding of the organisations strengths weaknesses opportunities and threats.
• Contributes to an environment where people at all levels stand up for their ideas and where the status quo can always be challenged for the better.
• Knows the talent needs of the team. Attracts and develops the people who can meet those needs. Encourages effective cooperation among team members and between teams. Inspires team spirit and the commitment to achieve high standards of performance.
• Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
• Interpersonal styles to create and sustain effective relationships with business partners (e.g. suppliers joint venture partners industry groups competitors governments unions) and colleagues. Is open to approaches that meet mutual goals.
• Challenges self and others to exceed standards and achieve extraordinary results striving for bestinclass. Is not easily deterred when obstacles or delays are encountered.
• Remains calm objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.
• Persuades others of the value of an approach or idea. Gains commitment and support and gets others to willingly take action.

OUR OFFER:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit programm.