Work Place Architect
Posted on :
14-05-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-05-2024
Job Description
Req ID : 2838826
Role and Responsibilities
- Min. 5 years of IT experience mostly in the areas of Infrastructure services and management
- Should have experience in designing workplace Solutions Including Service Desk Field support Desktop lifecycle management Email & Collaboration services Virtual Desktop Architecture and next gen digital workplace technologies.
- Work with TCS internal teams partners and product vendors for designing technology solutions and effort estimations.
- Past experience in Workplace (End User Computing) Service Desk and onsite support delivery will be added advantage.
- Min. 3 years of IT experience mostly in the areas of Service Desk
- Should have a thorough technical understanding and should have been responsible for creating Solutions as requested by the Customer in the RFP/RFI process.
- Should have inthe Marketplace standing of technology stack and the next generation technology innovations in Marketplace.
- Should be well versed in Designing next gen Digital workplace and End user experience centric solutions.
- Should have a very good understanding of Service Desk metrics customer experience management and design nuances of modern Digital Service Desk.
- Should have excellent Communication Skills and should be able to successfully interface with Customer for Technical discussions.
- This is for our presales reuqirements must have prior experience in handling RFI RFP and its lifecycle
Must Have:
- Presales experience in Service Desk and Workplace Services secondary skill (Intune & Field support)
Employment Type
Full Time
Company Industry
Key Skills
- APIs
- Pegasystems
- Spring
- SOAP
- .NET
- Hybris
- Solution Architecture
- Service-Oriented Architecture
- Adobe Experience Manager
- J2EE
- Java
- Oracle
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