Data Analyst III - Daily
Posted on :
14-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2838549
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company operates through two divisions Retail Banking and Services and Corporate and Institutional Banking
Position: Data Analyst III Daily
Location: Montr al QC H3A 2A6
Duration: 12 Months
Job Type: Contract
Work Type: Onsite
Shift: 8:00am to 5:00pm
Job Description:
The position at a glance
- The team is part of a global support group to manage daily risk production for credit bureaus rates and FX exchanges;
- Including earlyofday risk actual commercial risk and PnL explains.
- The support team is in constant communication with developers traders intermediary teams and support teams aligned to the office.
- The environment in which we work can be noisy with frequent and sometimes stressful interruptions.
- With such a demanding environment a high level of flexibility patience and confidence is required.
- The role can be very rewarding but it will require a high level of commitment to get started quickly.
- The team works closely with its global counterparts providing support 24/7 including on call and weekend and you should be involved in the rotation of escalating office hours (evenings weekends and public holidays).
- The business line is stateoftheart and highly dynamic and we operate in an environment that is responsive to their changing needs.
- Team members have the opportunity to broaden their understanding of GM activity and how the front office functions. It is also possible to learn the different technologies used.
In detail
- Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)
- Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by client.
- Provide technical and functional support to business users mainly in North America but also worldwide
- Identify resolve and monitor production incidents in consultation with the application production support team business users infrastructure teams and internal and external support teams.
- Diagnose and resolve data processing problems
- Support technical and business analysts in defining application production problems
- Participate in technical analyses obtaining information on requirements and user acceptance testing for changes in the field of application production support
- Participate in disaster recovery trials (evening and weekend work)
- Support changes in production environments (evening and weekend work)
- Work with the development team and suppliers to provide temporary solutions and upgrade application platform software
- Analyze and improve existing procedures and tasks.
- Improve the implementation of the Geneos service monitoring tool and make missing checks on automation and applications
- Analyse and suggest improvements to our current production monitoring and warning process.
- Maintain existing productionrelated procedures processes and tools with a view to improving their efficiency and enabling the Applications Production Support Montreal World Markets team to perform more valueadded tasks.
The strengths and skills that will help you succeed
- (Must include: Language years of experience coherent with the corporate title education level clearly stated)
- Technical and functional support experience in an environment in contact with clients
- 5 years of practice in a production environment preferable in the financial field
- Good technical understanding of SQL; ability to carry out research using descriptive data and to provide updates as necessary
- Knowledge of scripting languages
- Excellent written and oral communication skills
- Analytical documentation and problemsolving skills
- Good organizational skills; concern for customer service
- Experience in the financial domain
- English is required
- Knowledge of Unix and Linux
- Ability to work in teams and take initiative
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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