Dual Property Graphic Designer Content Creator Element City Center Doha and Element West Bay Doha - Marriott International Inc

Education and Experience

• High school diploma or GED; 5 years experience in the customer service call center operations or related professional area.

OR

• Associates or Bachelors degree in Computer Graphics or a related field or related major; 3 years experience in Computer Graphics or a related professional area.

Graphic Design Operations

• Develops various forms of creative design computer graphics production layout and marketing support.
• Creates and revises print and multimedia collateral to reflect the current brand look
• Manages the look and feel concept visual development and final execution of all design directions.
• Partners with Marketing managers and related operational departments as part of a project team providing design conceptualization and solutions pertaining to deliverables.
• Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.
• Monitors the progress of all projects. Provides continuous communication to the Marketing and/or Project team regarding ongoing projects and status updates.
• Executes various aspects of production including scanning digital retouching image editing special effects file manipulation and layout.
• Troubleshoots digital production issues as needed.
• Maintains project files and archives.

Additional Responsibilities

• Provides support for escalated support needs via telephone and email and ensures proper resolution of each including direct contact with stakeholders when necessary. Responds to and handles problems and complaints.
• Manages the communication of trends via prepared reports to the appropriate personnel as well as corporate headquarters and other service centers.
• Performs other reasonable requests by management which the associate is capable of performing.

Leadership

• Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develop and evaluate alternatives and solutions solve problems and choose a course of action.
• Professional Demeanor Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams Actively participates as a member of a team to move the team toward the completion of goals.
• Driving for Results Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships Develops and sustains relationships based on an understanding of customer needs and actions consistent with the companys service standards.
• Global Mindset Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen Understands and utilizes business information to manage everyday operations.
• Technical Acumen Understands and utilizes professional skills and knowledge in a specific functional area to conduct.

o Communications and Media Knowledge of media production communication and dissemination techniques and methods. This includes alternative ways to inform and entertain via written oral and visual media.
o Creative Expression The ability to generate novel ideas or strategies and to communicate them with unusual clever or novel methods that captivate and influence others.
o Marketing The ability to generate the strategy used in sales techniques communications and business development to positively impact customer relationships and business profitability.
o Internet/Intranet/Extranet Design Knowledge of web and digital fundamentals including web and digital design principles and approaches the impact of various technical design choices and their impact on the user experience.
o Program Coding The ability to design and develop programs from functional and technical specifications using standard design techniques programming languages and tools (e.g. flow charting).

• Basic Competencies Fundamental competencies required for accomplishing basic work activities.

o Basic Computer Skills Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).
o Mathematical Reasoning Demonstrates ability to add subtract multiply or divide quickly correctly and in a way that allows one to solve workrelated issues.
o Oral Comprehension Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
o Reading Comprehension Demonstrates understanding of written sentences and paragraphs in workrelated documents.
o Writing Communicates effectively in writing as appropriate for the needs of the audience.