HANDLING COORDINATOR

At AIR AVIATION SUPPORT we are more than just a business aviation company: we are your preferred partner for all your ondemand flight assistance needs. Located just steps away from Le Bourget Airport we are committed to ensuring your total satisfaction 24/7.

We stand out with our personalized approach tailored to each specific request. Whether its flight planning obtaining permits managing catering ground assistance or private jet charter our dedicated team is here to provide you with an unparalleled experience.

Our commitment is to deliver highquality services within the specified deadlines with clarity and fairness. We are constantly ahead of the competition ready to tackle challenges and adapt to the everchanging aviation industry.

If you are seeking a stimulating work environment a supportive team and opportunities for growth look no further: join us today at Air Aviation Support!

Tasks

• Greeting and assisting clients in a professional and friendly manner
• Responding to client inquiries and providing advice on available services and activities
• Organizing and coordinating restaurant hotel transportation and other service reservations requested by clients
• Managing special requests from clients and ensuring their satisfaction
• Ensuring effective communication with various departments within the company to ensure smooth execution of client requests
• Handling client assistance requests (acknowledgment registration analysis confirmation to the client identifying and contacting subcontractors monitoring order progress)
• Maintaining a privileged relationship with suppliers to ensure the quality of services offered to clients
• Updating FBO ONE with flightrelated information and requested services

Requirements

• Previous experience in business concierge or customer service
• Excellent communication customer relationship and organizational skills
• Ability to work autonomously and as part of a team
• Strong customer service orientation and ability to resolve issues quickly and effectively
• Proficiency in computer tools and customer management software
• Ability to work in a team good communication skills
• Strong time management skills flexibility
• Fluent in English (reading speaking writing)

Benefits

• Salary commensurate with experience
• Annual bonus equivalent to 1 months salary
• 50% coverage of health insurance
• 50% coverage of transportation costs

ASAP