Norwegian Technical Customer Agent In Sofia

Are you a Norwegian language wizard Were on the hunt for an extraordinary individual to become our Customer Advisor Maestro!

About Us:

We craft gamechanging customer experiences that drive brand growth worldwide. With deep insights and cuttingedge technology we design integrated journeys that transcend expectations and scale seamlessly. Whether youre a startup or a global brand were your partner for success. Weve got you covered no matter the complexity or scope of your customer journey.

Role Overview:

This role involves responding to and recording customer inquiries via phone ensuring accurate data entry addressing client complaints meeting servicelevel agreements for call resolution troubleshooting issues and offering recommendations for common problems.

Key Responsibilities:

• Assisting customers through email phone and chat channels
• Providing customer support for the online platform services
• Handling inbound calls exclusively without outbound calls
• Performing multitasking as required
• Addressing inquiries related to travel concerns
• Handling queries regarding booking or rebooking accommodations

Qualifications:

• C2 proficiency in Norwegian
• B2 proficiency in English

Why Join Us:

• Attractive Salary: We offer competitive compensation packages that reflect your skills and experience ensuring that your hard work is recognized and rewarded.
• Health and Life Insurance: Comprehensive coverage reflecting our commitment to your wellbeing.
• Onsite Work Environment: Youll be part of a collaborative onsite team fostering direct communication and synergy.

Ready to embark on this customer support adventure Submit your application today and we will get in touch with you!

Remote Work :

No