FedEx Business Contact Manager

Job Title: FedEx Business Contact (BC) / Maintenance Coordinator

Company: Diversified Inc.

Location: Wausau WI Area

Employment Type: Fulltime

About Us:

Diversified Inc. is a dynamic organization committed to excellence and continuous improvement. We are seeking a dedicated individual to join our team as a FedEx Business Contact (BC) / Maintenance Coordinator. This role is pivotal in ensuring the smooth operation of our FedEx division while also coordinating maintenance activities across all divisions of Diversified Inc.

Role Overview:

The FedEx Business Contact (BC) / Maintenance Coordinator will be responsible for overseeing daily Pickup and Delivery (P&D) operations acting as a liaison between drivers and upper management and facilitating maintenance coordination across all divisions of Diversified Inc. This position reports directly to the Division Lead and requires strong leadership communication and organizational skills.

Primary Responsibilities:

Ensure the successful execution of daily P&D operations.

Utilize Dynamic Route Optimization (DRO) and plan routes daily/nightly.

Distribute daily routes to drivers and ensure attendance.

Support the development of company policies and procedures.

Attend daily FedEx meetings to review previous day results.

Complete and process all paperwork in a timely manner.

Facilitate communication between ISPs and Stations during load times.

Ensure driver compliance with daily route duties including pickups coding efficiency paperwork and hours of service.

Assist in the development and critique of training programs.

Collaborate with the Service Manager to schedule truck maintenance and ensure proper vehicle inspections by drivers.

Serve as a backup driver on delivery routes when necessary.

Coordinate and oversee maintenance activities for all divisions of Diversified Inc. including scheduling regular inspections and repairs for company vehicles and equipment.

Maintain accurate records of maintenance schedules repairs and expenses.

Collaborate with external vendors and suppliers to procure necessary parts and services for maintenance activities.

Ensure compliance with safety regulations and company standards for maintenance procedures.

Implement preventive maintenance programs to minimize downtime and maximize the lifespan of company assets.

Provide guidance and support to divisional maintenance staff as needed.

Qualifications:

Professional demeanor with strong organizational skills.

Attention to detail and ability to multitask effectively.

Energetic and able to operate in a fastpaced environment.

Excellent time management skills.

Team player with a positive attitude.

Proficient in creating todo lists projections and holding oneself accountable.

Strong technical knowledge and understanding of vehicle and equipment maintenance procedures.

Experience in coordinating maintenance activities in a fastpaced environment.

Ability to analyze maintenance data and identify trends or areas for improvement.

Excellent problemsolving skills and the ability to make sound decisions under pressure.

Effective communication skills to liaise with internal teams external vendors and upper management.

Detailoriented with a focus on accuracy and thoroughness in maintenance documentation and reporting.

Familiarity with relevant software and tools for maintenance management and scheduling.

This position offers an exciting opportunity for career advancement and personal growth within our organization. If you are a motivated individual with a passion for excellence we encourage you to apply and take the next step in your career journey with Diversified Inc.

This isnt just your next job; this is the next step in your career.

Requirements

Experience Required:

Minimum of 2 years of FedEx or transportation delivery management general management or general operations experience.

Preferred 1 year of experience as a Delivery Driver.

A CDL is NOT required

Must be able to pass a DOT physical DOT drug screen background check and MVR screen

Must be reliable organized hardworking and timely

Able to lead by example

Able to work independently and in a group

Must be professional and courteous to all FedEx Ground employees and customers

Oversee others in such a way that they maximize their talents!

Benefits

Pay will be discussed during the interview

Health and Dental Insurance

Company Matched Simple IRA

Paid Time Off

Paid Holidays

Flexible schedule

Dental insurance

Health insurance

Vision insurance

401(k) matching