Customer Support
Posted on :
12-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2832147
- Respond to customer inquiries and provide support via phone, email, and chat.
- Troubleshoot and resolve technical issues related to our e-learning platform.
- Assist customers with onboarding, registration, and payment processes.
- Provide product information and guide customers through course selection.
- Collaborate with other teams to continuously improve our customer support processes.
- Maintain accurate records of customer interactions and escalate complex issues when needed.
Employment Type
Full Time
Department / Functional Area
Key Skills
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