Employer Active
Skills: Service Now
Check on Transaction logs with Response time Error Logs and Verifying Auto Refresh Time of users
Update and notify on Dormant users and weekly ITIL removal for inactive users
User /Group Access provisioning and administration
Catalog Form creation and enhancement
Creating and customizing UI policies actions scripts ACLs Business Rule and Client script
Smoke Testing post Upgrades patching and network maintenance
Creation of Reports and Dashboards based on business requirement
Creation of Workflows/Flow Designer
Analysis of reported issues and fixes
Deployment of Update Sets
Day to Day Support and maintenance of the ServiceNow
Check on ServiceNow system diagnostic data
Full Time