Technical Writer
Posted on :
09-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2825076
FedTec Overview:
FedTec is a WomanOwned Small Business with headquarters in Reston VA. However FedTec is more than just a company we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forwardfocused methods we empower government agencies to fulfill their missions successfully with our capabilities in Digital Transformation and Cyber Security. Our strategy is rooted in indepth advising and a unique shouldertoshoulder mission experience all geared towards enabling our clients their agencies and every American to thrive. We use the same approach as our employees building meaningful and lasting relationships to meet their evolving needs and help them grow. We are excited to welcome you to our family.
Position: Technical Writer
Work Location: Martinsburg WV/Lanham PA (Hybrid)
Client: Internal Revenue Service (IRS)
Primary Responsibilities
- Content Creation and Development:
- Research outline write and edit technical documentation including user guides manuals tutorials FAQs and online help content.
- Develop content following style guides and ensuring consistency in tone and voice.
- Create clear and concise instructions using visuals (screenshots diagrams) to enhance user understanding.
- Craft compelling content that anticipates user needs and provides solutions to their problems.
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- Collaboration and Subject Matter Expertise:
- Work closely with subject matter experts (SMEs) like engineers developers and product managers to gather accurate and uptodate technical information.
- Interview SMEs ask clarifying questions and translate complex technical concepts into userfriendly language.
- Collaborate with design teams to ensure content integrates seamlessly with the user interface (UI) and user experience (UX).
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- Content Management and Delivery:
- Utilize content management systems (CMS) to publish and maintain technical documentation.
- Ensure accessibility of documentation for users with disabilities.
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- Quality Assurance and Testing:
- Proofread and edit content for accuracy clarity and consistency.
- Collaborate with testers to ensure user guides and tutorials effectively guide users through the product or system.
- Revise and update documentation based on user feedback and identified issues.
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Basic Qualifications
- Excellent written and verbal communication skills
- Ability to understand complex technical concepts
- Strong research and analytical skills
- Attention to detail and accuracy
- Proficiency in writing clear and concise instructions
- Ability to work independently and manage multiple projects
Work Schedule: Hybrid (12 days/week onsite)
When You Join FedTec You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. We believe that positive energy attracts likeminded individuals which is why we have such exceptional people on our team.
Just as youd do for your own family we prioritize your safety health and happiness. Thats why weve created the FedTec Total WellBeing program offering benefits like:
- Comprehensive medical dental and vision plans. These plans encompass a range of beneficial features such as Telehealth virtual care programs and access to resources to support your physical and mental wellbeing.
- Generous paid time off for relaxation and rejuvenation.
- Financial security through 401k companypaid short and longterm disability life insurance and additional voluntary coverage.
- Support for your life and family with access to an Employee Assistance Program Pet Insurance and Prepaid Legal services.
- Recognition and growth opportunities through our Rewards & Recognition and Learning & Development programs.
- Our newest addition the FedTec Fit Program features an onstaff Fitness Coach who provides personal and group sessions company fitness challenges and ongoing support for your fitness goals.
At FedTec we embrace the power of diversity fostering a culture where varied thoughts ideas and perspectives empower our employees and partners to thrive. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender gender identity or expression sexual orientation national origin disability or status as a protected veteran and we maintain a drugfree workplace to ensure a safe and healthy environment for all.
Employment Type
Full Time
Key Skills
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