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Job Description:
Support the Incident Management process for business impacting production incidents across all business portfolios. Provide incident communications to business and technology stakeholders to inform them of the incident impact and progress towards resolution. Support reporting activities related to production incident volumes and trending as well as other organizational efforts. The ideal candidate will possess a clear and persuasive communication style a commitment to customer service and teamwork an orientation toward innovation and creativity and an ability to maintain attention to detail in a fastpaced and dynamic environment. Candidates who are invited to interview may be asked to provide a portfolio of relevant work samples; preference will be given to candidates with a strong portfolio.
KEY JOB FUNCTIONS
SPECIALIZED KNOWLEDGE & SKILLS
Preferred Skills
Full Time