Sales Regional Manager South West

• Select direct train develop discipline and evaluate staff visit all offices regularly to ensure an adequate welltrained staff at all times.
  
• Prepare market research and feasibility studies of expanding business opportunities assess and recommend additional expanded or improved facilities to accomplish sales objectives.
  
• In coordination with the Head Commercial establish sales goals and ensure within agreed budgetary limitations the attainment of annual revenue shipment and debt collection targets.
  
• Develop sales strategies monitor sales activities and liaise with key accounts to ensure customer satisfaction. Direct and assist Sales Executives Station Managers and Station Supervisors in addressing clients queries or complaints.
  
• Review ground and air operations procedures and recommend modifications which may lead to improved efficiency costcontrol and productivity.
  
• Monitor performance of CSRs couriers operations and administrative staff to ensure that proper procedures are followed in meeting objectives maintaining high service standards and projecting the desired company image.
  
• Establish and maintain excellent communications with companys staff as well as clients airlines airport officials and vendors; liaise with companys staff from all departments as well as company nationwide to ensure wellcoordinated service delivery process;
  
• Monitor sales reports record keeping and commission programs.
  
• Review fleet utilization ensure that fleet requirements are adequately met and vehicles are properly maintained and conform to company image and maintenance program requirements.
  
• Lead and promote a spirit of harmonious interrelationships between customers and all members of staff maintain neat and tidy working environments and positive staff morale.
  

Requirements

• B. Sc./HND in Business Administration/Marketing or its equivalent.
  
• Postgraduate qualification is a plus
  
• Minimum of 8 (eight) years post qualification experience in similar position.
  
• Exceptional customer satisfaction through personable service and a commitment to quality.
  
• Honesty and integrity as core values in all interactions and behaviors.
  
• Teamwork by collaborating effectively across all levels and with external stakeholders
  
• Innovative by translating creative ideas into actionable strategies
  
• Social responsibility in all operations and interactions
  
• Entrepreneurship adaptability and resilience to navigate changes
  
• Strong communication negotiation problemsolving and organizational skills Confidentiality and sound judgment in decisionmaking processes.