Call Center - IT Help Desk
Posted on :
01-05-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
We are seeking a dedicated to join our team.
Job: Call Center IT Help Desk
Location : 3500 Illinois Street Suite 2Call center IT Help desk500 Golden Colorado 80401
Consultant pay rate: $35 /hr on W2 (All Inclusive)
Duration: Long term contract
Location : 3500 Illinois Street Suite 2Call center IT Help desk500 Golden Colorado 80401
Consultant pay rate: $35 /hr on W2 (All Inclusive)
Duration: Long term contract
- Fulltime professional work experience in Business and/or Information Technology. May require an associate degree in a related area and at least 6 year or equivalent experience in the field or in a related area.
- Substitutions: Accredited college training may substitute for the required work experience with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.)
- Accredited graduate training in the above area may substitute for the required work experience with a maximum substitution of two (2) years.
- Successfully completion of an Information Technology Certification program may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.)
- One (1) year of work experience as a Systems AdministratorAssociate and Help Desk CoordinatorIntermediate may substitute for all of the required experience.
- The best candidate for this position will have extensive and current experience in the imaging and preparing desktop computer equipment directly to end users as part of the annual computer refresh. Asset management verbal and written communication excellent customer service skills on the phone and in person.
- Candidate must be local have a clean driving record reliable transportation. Must be able to take direction and also work independently when necessary.
- Experience working with an IT ticket system required. Service Now experience with incident requests and asset management are preferred.
- The working shift is a 9x80 schedule with remote work on Friday and every other Friday off. All other days are not eligible for remote work. Candidate must be local for inperson interviews and reporting to work on scheduled days.
What we are:
My3Tech is an IT services firm focused on catalyzing transformational IT initiatives of its clients through deep domain knowledge technology expertise and customer commitment. A trusted longterm service provider for various state governments across both the software product development and IT Staff Augmentation. Certified Minority Business Enterprise (MBE) with over 13 years of experience. We are CMMI Level 3 Certified for both IT Development and IT Services ISO 27001:2022 certified for Information Security Management and ISO 9001:2015 certified for Quality Management Systems.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
