As the Operations Executive you will play the pivotal role of Integrator merging various business functions to exceed strategic and financial objectives. You will convert ideas into actionable plans ensuring alignment across all departments and driving the business forward with precision and accountability.
Day to Day:
Consistently execute the business plan aligning all major functions and exceeding P&L objectives
Develop and implement ITIL and CIS security controls advancing our clients cybersecurity and compliance posture
Lead their AI and Automation Center of Excellence automating processes to enhance operational efficiency
Manage the Network Operations Center (NOC) oversee SOC partners and ensure exceptional service desk operations
Promote interdepartmental communication and streamline processes to enhance clarity and effectiveness across the organization
Challenge and collaborate with senior leadership maintaining thorough focus on achieving company goals and KPIs
Ideal Candidate:
Comes from an IT Solutions Provider or Managed Service Provider with experience in similar revenue environments ($35M)
Expert in change management and operational excellence with a minimum of ten (10) years in leadership roles
Demonstrates strong leadership skills decisiveness and the ability to uphold company values and enforce high standards
Skilled in financial and operational planning with a proven track record of meeting and exceeding performance metrics
Background/Experience:
Significant experience in managing P&L and service delivery within an IT solutions environment
Strong technical proficiency with Microsoft Office MS Project CRM PSA and ERP systems
Demonstrable experience in driving team performance and achieving strategic objectives
Why Consider this Opportunity You'll have the opportunity to lead critical initiatives within a company that values clarity efficiency and execution.
Apply Today: If you are a driven leader seeking to make a tangible impact in a thriving business we encourage you to apply.
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