General Manager - SaaS

Our client is large publicly traded software company with operations in 35 countries world wide.

They specialize in the acquisition improvement and management of various B2B & SaaS related across a wide range of industries.

Role : General Manager SaaS

Location: Canada (remote)

Salary : $/year bonus benefits vacation company stock plan and additional

Type: Full Time Permanent

Start Date: ASAP

Job Summary:

Our client is seeking a new General Manager to lead the business through a new chapter of strategic direction and execution. The leader is accountable for all aspects of the day to day running of the business including reporting regularly on the performance of the business to group at least quarterly if not more frequent if required. The leader will be expected to set the growth strategy and build/lead their team towards the execution.

Job Description:

We are looking for a candidate who is ready to take the next step in his or her career to run a SaaS software company with 25 employees. The successful candidate can be based out of any location in Canada. The priority will be to profitably grow the companys revenue and market position. As the leader and mentor of this team you will work on all aspects of the operation to build and drive the value wedge detail the product roadmap and define the strategy for the business. You will be fully accountable for the results of this business.

Key Responsibilities:

Leadership:

• Manage several departmental teams (sales & marketing customer service professional services software development product management finance and Human Resources)

• Create an environment where people feel valued are highly productive and enjoy what they do daily

• Own the longrange annual and quarterly financial and nonfinancial goals

• Develop and communicate a clear vision of goals and objectives strategies philosophies about growth revenue generation and profitability customer care agenda.

• Generate maintain and review with management annual quarterly and monthly revenue statistics (leading and lagging indicators) on financial statistics productivity rates customer satisfaction trends and overall improvement trends.

• Be handson in daytoday operations including sales performance sales opportunity management forecasting R&D capacity management services resourcing customer support and customer project delivery

• Identify and communicate risks and issues and action on remediation and mitigation plans

• Become a subject matter expert on the market the product and the competition

The ideal candidate will have:

• A high level of expertise in SaaS industry

• Expert knowledge and success in software sales marketing technical delivery customer care customer success product or development strategies as well as strong business acumen

• Prior experience working with leading retail companies in North America

• Ability to think creatively and strategically about new bookings value wedge customer market and business issues; innovative and adept at problem solving

• Demonstrated ability to play a role in highlevel projects that have an impact on the companys future direction

• Proven ability to manage geographically dispersed/remote teams

Leadership Qualities

• Selfmotivated and enthusiastic

• Passionate about building and maintaining a positive company culture

• Enjoys talent development and building high performing teams

• Strong Coaching and mentoring skills

• Aspires to continue growing their responsibilities

• Quick learner

• Excellent internal and external communication skills

• Excellent problemsolving skills

• Highly resilient and selfdisciplined

• Committed to delivering results

Travel:

Occasional domestic and international travel may occur.

Salary : $/year bonus benefits vacation company stock plan and additional

Remote Work :

No