Operations Lead - Pune
Posted on :
28-04-2024
Employer Active
1 Vacancy
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Job Description
Company Profile:
At Truww we are building the worlds most trusted & customercentric home interiors brand.
By organizing an otherwise unorganized home interiors industry which includes designers
carpenters installers etc. we deliver a delightful and hasslefree experience to new
homeowners with highly predictable costs timelines and quality. Thanks to our
techempowered teams who are committed to delivering efficiency at every step. Today
Truww operates from Bangalore and is aggressively planning to expand to other cities as
well.
Position Overview:
We are seeking an experienced and dynamic Operations Lead to join our team. As the
Operations Lead you will play a crucial role in overseeing the successful execution of
residential interior design projects. Your primary responsibilities will include managing a team
of Project Managers and Site Supervisors ensuring project timelines are met and
guaranteeing an outstanding customer experience.
Key Responsibilities:
Team Leadership:
Lead and manage a team of Project Managers and Site Supervisors.
Provide guidance support and mentorship to ensure high performance and
professional growth.
Project Management:
Oversee the endtoend execution of residential interior design projects.
Collaborate with the design team warehouse sourcing and production teams to
ensure seamless project flow.
Conduct regular project reviews to identify and address any issues or delays.
Coordination and Communication:
Foster effective communication and collaboration between different teams involved in
the project life cycle.
Act as a liaison between the project team and other departments to streamline
processes and resolve issues promptly.
Timely Delivery:
Develop and implement strategies to achieve ontime project handovers.
Proactively identify potential delays and implement corrective actions to maintain
project timelines.
Quality Assurance:
Ensure adherence to quality standards in project execution.
Implement quality control measures to deliver impeccable design solutions to our
clients.
Customer Experience:
Prioritize and enhance the overall customer experience throughout the project life
cycle.
Address customer concerns promptly and implement improvements based on
feedback.
Qualifications:
Bachelors degree in Business Operations Management or a related field.
Proven experience in project management preferably in the residential interior
design or construction industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Problemsolving mindset and ability to thrive in a fastpaced environment.
Knowledge of interior design processes and materials is a plus.
operations,customer experience,leadership,interior design
Employment Type
Full Time
Key Skills
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