Lead Administration Officer

As a Lead Administration Officer, you will be responsible for manage and represent the Product Development and Design Office providing confidential and non-confidential project administration, logistical and organisational support to an excellent standard. Also responsible for managing the department administrative team, ensuring that all activities are conducted within corporate guidelines, including but not limited to proposals, manpower movements (SRFs/interviews/SMAs), leaves/duty travel requests, ticket rebate requests, and extremal suppliers/partner related queries/proposals. Acts as the main point of contact for the Product Development and Design Office and supports the development, execution, and follow-u of departmental strategy and special projects. Other key responsibilities are: • Manages the running of the Product Development and Design office. • Prepares administration related reports and analysis, taking a lead role in setting and/or improving policies and procedures communicating and clarifying company policies and resolving admin related cases with Finance, Contracts, Legal departments. Provides business documentation support, including report writing, presentation creation and spreadsheet preparation. • Organizes and prioritizes tasks for the team, monitors action areas and reports progress with tasks. • Resolves complex administrative problems independently but ensures that the structure, standards, processes and tools as defined by the company are in place and maintained. • Continuously improves and oversees existing admin processes and information systems to ensure streamlined and efficient processes and systems are in place. • Acts as first point of contact and provides key liaison with the main stakeholders within the business and externally to QR Group. • Responds to queries and requests for information and assistance, interprets and explains procedures and policies pertaining to internal inquiries of management and staff. Participates in developing an excellent understanding of the business environment, internal organization and ways of working for all the staff within the department. • Manages and co-ordinates internal and external communications, scheduling of executive management meetings, with attendance as necessary to facilitate minute taking requirements. • Escalates any relevant issues to Senior Vice President Product Development & Design in order to provide effective solutions to problems raised. • Liaises with Senior Vice President Product Development & Design on organizational strategy-setting including management movements, changing of organizational set-up, developing studies/strategies for long term implementation. • Assists in budget creation and reporting each year for the department in consultation with Business Finance, providing regular budget reporting information to the Senior Vice President Product Development & Design. • Manage and coordinate special projects, takes inputs of the work-in-progress and reports to the Line Manager. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Qualifications About You We are looking for a passionate and experienced professional to join the Product Development & Design team • Min. Diploma, Bachelors Degree or Equivalent • 5+ years of administrative experience managing a senior management office. • Posses experience and skills in project coordination & management • Advanced written and verbal communication skills • Advanced skills on Microsoft Office (Word, Excel, Access, PowerPoint and Outlook) • Advanced interpersonal skills, motivated and highly organized • Ability to proof read outgoing documents with a high level of accuracy .