Patient Care Coordin....
Patient Care Coordinator in Bogota
Posted on :
25-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2752837
This is an onsite position based in Bogota Colombia. Only applications in English will be reviewed.
Apollo XCM is looking for the best Patient Care Coordinator who will play a vital role in enhancing the patient experience by providing personalized support and guidance throughout their healthcare journey.
What youll be doing:
- Serve as the primary point of contact for patients caregivers and healthcare providers offering empathetic assistance and resolving inquiries promptly.
- Coordinate patient appointments referrals and followup care ensuring timely access to medical services and resources.
- Collaborate with interdisciplinary teams to facilitate care coordination and optimize patient outcomes.
- Educate patients and caregivers on treatment plans medications and selfcare strategies promoting health literacy and empowerment.
- Maintain accurate patient records documenting interactions care plans and progress notes in compliance with regulatory standards.
- Identify and address barriers to care advocating for patients needs and facilitating access to supportive services and community resources.
Requirements
- Registered Nurse (RN) license in US or Colombia.
- Previous experience in healthcare coordination patient advocacy or customer service role.
- Bilingual (Spanish and English) with strong proficiency both verbal / written in both languages. The required English level is C1 or above. This is a MUST since 100% of communications will be in English.
- Ability to multitask prioritize tasks and work effectively in a fastpaced environment.
- Knowledge of medical terminology and healthcare systems.
- Empathetic and compassionate demeanor with a commitment to patientcentered care.
- Focus on customer service.
- Enjoys working with people.
- Meticulous attention to detail.
- Ability to work independently and proactively.
- Ability to work in a fastpaced environment and demonstrate exceptional multitasking.
- Understanding of startup culture.
Benefits
- Contractor agreement with our Headquarters in US
- Monday to Friday 7 a.m. to 4 p.m 8 a.m. to 5 p.m. or from 9 a.m. to 6 p.m.
- Salary starting at $COP/month plus social security (Commensurate with experience)
- Opportunities for learning and development
- Stimulating multicultural environment
Bilingual (Spanish and English) with strong proficiency. Experience in Customer Service, Hospitality, or BPO Excellent interpersonal and communication skills. Customer service-oriented and enjoys working with people. Meticulous attention to detail. Ability to work independently and proactively. Thrives in a fast-paced environment with exceptional multitasking. Familiarity with startup culture. Long-term commitment.
Employment Type
Full Time
Key Skills
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