Deputy Residential Manager

JOB DESCRIPTION

Deputy Manager

Reports to: Registered Manager

Supervises: Senior Facilitators Facilitators Housekeeper Cook Medical Administrative Assistant.

To work alongside the Registered Manager in the successful running of one of our long term

residences for adults with acquired brain injuries physical and learning disabilities in Hereford.

To ensure that the highest standards of care and support are provided to the residents fully

promoting autonomy participation and selfcare.

To deputise in the Registered Manager s absence.

To be the most senior person on duty during some day evening and weekend shifts.

To ensure the accommodation is adequately staffed and operating efficiently and effectively

taking into account resident s requirements whilst adhering to budgeted targets.

To support the transition of new residents into their new long term home.

To ensure high standards of individualised care for all residents by

o Role modelling exemplary practice

o Completing thorough care assessments

o Formulating monitoring and reviewing care planning

o Care auditing of staff.

To maintain resident s health safety and wellbeing through liaison with medical and therapy

teams and individual risk assessments.

To communicate effectively with all stakeholders and ensure all team members maintain a

good standard of communication.

To give and receive formal supervision and appraisals.

To ensure that staff receive all the necessary training to enable them to carry out their duties

effectively and to meet the standards determined by the organisation and statutory

requirements.

To liaise effectively with other organisational departments to ensure resident support is

coordinated and delivered effectively.

Quality Assurance: To be responsible for ensuring that quality standards are

promoted throughout the residence and participate in the home s selfassessment process.

To actively promote positive behaviour within the resident group and to liaise with other

professionals including behavioural and management teams to address issues when they

arise.

To ensure residents have good opportunity and effective support to become actively involved

in the community and to promote and encourage residents to be proactive within social and

community activities in their residential area.

Through personal example and clear action demonstrate commitment to equality and

diversity ensuring equality of access and treatment in employment and service delivery to all.

To promote and adhere to the organisation s health and safety policy and any other

associated policies procedures and guidelines.

Carry out pre assessments for potential residents

Administer medication and deliver the highest standard of personal care to residents when

appropriately trained to do so in line with policy and procedures.

To undertake such other duties as may arise from time to time be determined by the

Registered Manager or Senior Manager.

37 hours per week which will include evening and weekend working.

We take seriously its responsibility for safeguarding and is committed to safeguarding and

promoting the welfare of young adults and children and requires that all colleagues share this and

act accordingly by applying organisational policy and procedure and attending annual safeguarding

training.

Through personal example and clear action demonstrate commitment to equality and diversity

ensuring equality of access and treatment in employment and service delivery to all.

Promote the organisation s Health and Safety at Work Policy and Procedure and ensure these are

implemented effectively within the department

Relevant qualification at level 3 or above in health or social care

Recognised management qualification equivalent to the registered managers

Minimum 2 years experience in residential care plus a minimum of 1 year at a level which

includes staff management.

Experience of working with people with physical disabilities and associated learning

difficulties.

Experience working with people with Acquired Brain Injuries and/or behaviour that

challenges.

Good level of verbal and written communication skills and numerical skills.

Welldeveloped presentation skills.

Problem solving skills.

Selfreliance.

Adaptability.

Knowledge of CQC Regulations and outcomes

Able to administer medication and carry out associated duties.

Completed NSC 1 day Readiness management training. (external appointments must attend

within probation period)

Administrative skills.

Experience of working to a budget

Ability to deliver staff training

Personal

Commitment and enthusiasm for providing outstanding care & support to and young adults

with disabilities.

High level of motivation.

High standards in care of others.

Able to motivate and lead others