Field Service Technician

• Apply knowledge of relevant technologies and processes including interpreting and utilizing laboratory equipment to solve system and/or mechanical problems.
  
• Provide general technical support maintaining gas delivery systems various semiconductor systems and other mechanical and electrical equipment.
  
• Adhere to all written operational and safety procedures in the course of planning and completing job assignments.
  
• Using work control processes and procedures assemble and/or disassemble moderately complex mechanical components and systems as required.
  
• Effectively plan installation process by ensuring equipment and facilities are prepped and ready for well organized and efficient field service work.
  
• Prepare and submit accurate and timely Service Reports confirming product specifications are met and documenting any quality defects.
  
• Proactively communicate between customers and the engineering team at SDC to ensure they are informed of the full scope of installation as well as updates of potential issues.
  
• Provide help desk and remote support to respond to customer queries and problems in a timely manner.
  
• Ensure followup and communication to factory (spare order parts quotes expenses daily reports expenses etc.)
  
• Train endusers on the full operation of systems and equipment.
  
• Other duties include but not limited to:
  
• Assist in testing partially and fully completed systems to product and customer specifications.
  
• Fabricate and install wiring harnesses ducts and tracks cabling instrumentation printed circuit boards and modules.
  

• Associate s Degree or Technical training with a concentration in electromechanical systems or equivalent experience.
  
• 1 years Field Service experience; preferably with Semiconductor Support Equipment Electronics HVAC or Automotive.
  

• Strong mechanical aptitude with the ability to assemble and disassemble complex assemblies.
  
• Familiarity with PLC hardware and software environments a plus.
  
• Analog/digital circuit and systems troubleshooting.
  
• Knowledge of gas and fluid systems
  
• Experience with Microsoft Office including MS Word and Excel.
  
• Demonstrated proficiency in investigating and correcting technical problems.
  
• Effective verbal and written communication skills.
  
• Must have a valid driver s license and ability/eligibility to get a passport.
  
• Ability and willingness to travel domestically and internationally 25%75%.
  

Benefits