Product Operations- Lending Platform
Posted on :
23-04-2024
Employer Active
1 Vacancy
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Job Description
Company Overview:
Klub() is a premier Fintech company committed to revolutionising debtfinancing for brands. We also provide embedded financing infrastructure to meet the financial needs of merchants providing flexible financing solutions We take pride in our culture of innovation leveraging cuttingedge technology to deliver exceptional solutions to our valued clients and customers.
Were currently amidst a significant and disruptive growth narrative in digital commerce where digital businesses are constantly innovating one product at a time and cultivating a loyal community of customers over time. Despite enjoying consistent recurring sales many digital businesses struggle to secure suitable funding avenues. As technology advances products improve and communities expand were committed to playing our part by facilitating funding in a founderfriendly manner.
What began as a passion project has now evolved into Indias largest Revenue Based Financing investor. Our mission is clear: to offer fast flexible and founderfriendly capital to digital businesses across all stages whether early growth or late.
Position Overview:
We are seeking a dynamic and motivated individual to join our team in a product ops role. In this role you will play a pivotal part in the development and enhancement of our lending platform paying full attention to the bigger picture by applying operational discipline to the entire crossfunctional team. You will help set a path to ensure the rest of the team PMs developers project managers customer support sales can perform under the best possible circumstances.
Responsibilities:
- Driving key initiatives for the Product Management team and initiatives that span across multiple teams.
- Setting up maintaining and analysing key dashboards for the PM team to track and report on user behaviour feature usage product adoption and product metrics.
- Owning the product adoption and growth of the Platform offerings and collaborating with crossfunctional teams to develop initiatives to scale the product adoption.
- Driving organisational process improvements based on insights gained from metrics.
- Collaborating with product management leadership to continuously improve datadriven decisionmaking processes.
- Building and delivering reports for key organisational operations reviews and ensuring that product metrics stay relevant and current.
- Tracking and ensuring accurate reporting on the Key Performance Indicators (KPIs) and the corresponding Objectives and Key Results (OKRs).
- Planning and organising user interviews and other market research activities.
- Overseeing quality assurance checks on new features.
- Developing business processes to streamline product development.
- Managing tools (for roadmapping prototyping etc.) that the product team uses.
- Working closely with support BD risk and ops teams to enhance the customer experience.
Requirements:
- 01 years of experience designing and shipping products as part of a crossfunctional product team or product operations.
- BA/BS degree or equivalent qualification.
- Strong background in product management and operational processes.
- Excellent communication skills and the ability to articulate complex concepts clearly and persuasively across different audiences and organisational levels.
- Knowledge of UX Engineering QA and business operations processes.
- Experience with enterprise SaaS products is desirable.
- Familiarity with project management and support tools for user and usage monitoring.
- Experience in rolling out process changes across multiple functional areas.
- Has very strong program/project management skills and can communicate effectively with all stakeholders
- Effective communication and interpersonal skills fostering an inclusive and communicative environment.
Benefits:
- Competitive salary and performancebased incentives
- Flexible work hours and remote work options
- Professional development opportunities and actionable plans for advancement within the organisation.
- Recognising and rewarding employees for their contributions through awards and bonuses.
- Exciting company culture with team events.
How to Apply:
If youre passionate about innovation teamwork and making a difference in the global fintech industry wed love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why youre the perfect fit for this role.
api integration,startup environment,user stories,agile development,ux,program management,communication skills,customer experience,partnership management,kpi monitoring,operational processes,business operations,engineering,product management,qa,stakeholder management,project management,saas products,communication,analytical skills,interpersonal skills
Employment Type
Full Time
Key Skills
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