Lead Audio Visual Design Engineer

• Provide technical expertise/credibility to the account team on audiovisual designs.
  
• Assist sales account managers with overall account planning as it relates to technical aspects of hardware software and services opportunity development.
  
• Assist sales account managers with coordinating complex presales engagements.
  
• Assist account teams with collecting customer business and technical requirements and determining the company s recommended solution(s)
  
• Develop solution architecture and detailed lineitem configurations/bills of materials (BOMs) where appropriate or as per consulting engagement.
  
• Develop a solution proposal and/or presentation of the recommended solution.
  
• Assist with technical scoping/review for Statement of Work (SOW) for assigned accounts.
  
• Function as liaison to enduser customer technical staff regarding the solution and implementation specifics
  
• Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW as appropriate.
  
• Assist sales management with mentoring junior sales account managers as it relates to overall opportunity management and technical solution set.
  
• Lead knowledge transfer forums around solution updates implementation lessons learned etc. as relevant.
  
• As appropriate assist the company sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution or its implementation and deployment. As needed assist in developing a get well plan.
  
• Complete training per the development plan and maintain certifications in accordance with a focus area.
  
• Complete administrative tasks (expenses time reporting) in a timely fashion
  
• Other duties as assigned
  
  

Requirements