Customer Service Representative Polish speaking Fully Remote

Do you have a passion for Customer Support Are you a whiz with Polish and English languages Then this exciting opportunity as a Subject Matter Expert in ClujNapoca Romania could be perfect for you!

Were partnering with a leading BPO company to find a superstar to join their team supporting customers and partners of a popular alimentary supplements brand. In this role youll be the ultimate product expert ensuring customers have a fantastic experience at every touchpoint.

Ready to share your knowledge and explore a charming Romanian city This is your chance!

Tasks

• Become the goto person for customers and partners! Answer questions solve problems and provide exceptional service via calls emails chats and tickets.
• Customer experience king/queen! Deliver topnotch support that keeps customers happy and coming back for more.
• Keep our records squeaky clean! Update customer databases and document interactions for future reference and campaigns.

Requirements

• Live in ClujNapoca or be willing to relocate to this beautiful city.
• Master communicator! Have excellent written and verbal skills in Polish (C1) and English (B2).
• Techsavvy Be proficient in using MS Office applications.
• Be reliable responsible and have a positive attitude.
• Patience is key! Youll need excellent customer service skills with a friendly and helpful demeanor.
• Bring the energy! A highly motivated and enthusiastic approach is a must.
• Planning and decisionmaking skills are essential for success.

Benefits

• Competitive salary and benefits package that reflects your experience and performance.
• Double the bonus! Receive a signon bonus on top of performance incentives.
• Join a dynamic and fun team! Work with a multilingual multicultural team in a positive and friendly atmosphere.
• Learning is key! Receive comprehensive paid training to excel in your role.
• Relocation made easy! Well provide support to help you settle in ClujNapoca.
• Reach your full potential! We offer guidance and tools to help you succeed.

Are you ready to become a supplement expert and explore ClujNapoca Apply today!