Program Manager

The Program Manager is responsible for supporting the VP of Line of Business and the Client Partner along with helping to manage the company s overall delivery interaction with the client account(s). The emphasis is on ensuring that daytoday client deliverables are handled with professionalism and knowledge leading to a positive client response and delivery. Program Manager need to be able to learn and adapt quickly solve problems both collectively and independently and be able to view business problems strategically. Individuals need to be selfmotivated and entrepreneurial and able to thrive in a highly collaborative environment.

Skills :

• Acts as point of contact from Simplify Healthcare to work with clients project management person/team.
• Leads internal/external kickoff meetings facilitates client discovery phase of project along with Product Consultants Business Analysts Client Partner.
• Creates project plans based on discovery discussion and documentation and assistance from Product Consultants and Business Analysts.
• Acts as primary interface for all customer communications project planning schedules milestones status reports invoicing and overall organization of project related artefacts.
• Presents the standard status report to the client with precise and correct information sourced from various tools conversations with help of Scrum Master and Product Consultants (including but not limited to project hygiene sprint/release status estimated vs actual efforts RAID and query logs).
• Creates and tracks implementation budget forecast and spend throughout the implementation timeline and monitors revenue forecast in partnership with Scrum Master.
• Supervises incident management change controls problem management scope management from discussions thru approvals and works with Scrum Master and Product Consultant to execute.
• Lead/guide the crossfunctional team which includes product solutions development team and quality assurance scrum master to ensure effectiveness of implementation.
• Help client and internal resources prioritize deliverables in times of conflicting demands.
• Raises purchase orders.