Job Description for Sales & Service Engineer
1. Good communication in English. English is very important as all sales reports service
reports daily reports are filed in English. English will also help the candidate read and
understand technical brochures sales bulletins technical manuals installation manuals
spare parts manuals. English is also the common language for communicating with each
other within the company the standard language used in all emails and circulars from
head office.
2. Be a good listener
3. Good nonverbal communication as well.
4. Apart from English should be proficient in at least one Indian language.
5. Should be able to deal with stress
6. Should be open to working overtime at times when chasing a sale.
7. Should have very high knowledge of automobiles automobile technology and future
technologies. If the candidate doesn t have knowledge right now he/she should be open
to learning more.
8. Should be open to moving to different cities and towns to work. Not focused only on
his/her hometown
9. Should be eager to work with his/her hands. The job involves a lot of practical
demonstrations and that means physical work. The candidate should be willing to get
his/her hands dirty while changing tyres balancing wheels performing a wheel alignment
performing some welding work.
10. A salesperson s job involves a lot of travelling and the candidate should have his/her own
Twowheeler and be open to travelling a lot.
11. Should be familiar with the below concepts:
1: Basics of Suspension and its Geometry followed by Steering Mechanisms Understanding
of Vehicle Dynamics. This includes Wheel Alignment Wheel Balancing and Road Force
Balancing.
2: Basics of Engine Operation
3: Basics of HVAC in Automobiles
4: Basics on Hydraulics Pneumatics Electrical and Electronics
Hydraulics & Pneumatics basics will included the working of Double Acting pump
Power pack etc.
Pascals law.
Electrical Basics would include: Ohm s Law fundamentals Usage of Multimeter
Basic Electrical Symbols
Electronics: Diode configurations Basic Intel 8081 Microcontroller principle etc.
5: ADAS Features and usage.
6: Basic knowledge of the Indian and international automobile industry and market.
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