Customer Services Of....
Customer Services Officer
Posted on :
06-04-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-04-2024
Job Description
Req ID : 2740883
- Represent the Council by providing the first point of contact with customers providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.
Maintain awareness of service changes and developments across the Council. Adjusting to a changing work environment. Familiar with at least 2/4 service clusters and the customer access processes and systems they employ. Understanding of key aspects of integrated service delivery and links between front line and professional service areas. General understanding of relevant public service mandates e.g. customer focus, personalisation, safeguarding etc.
Employment Type
Full Time
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