LD Assistant

Comex 2000 is currently seeking an enthusiastic and committed L&D Assistant to join our L&D DEPARTMENT team in Enfield.

What are we looking for

Are you a committed hardworking and eager to learn individual Then come join the Comex 2000 family!

We are looking for L&D Assistant will work closely with the Training Manager and colleagues in the L&D team to provide a professional and supportive role in delivering progressive L&D practices to support the business needs. You will work closely with your colleagues in the L&D to help deliver a firstclass handson service to support all our employees. They will also foster strong and personable working relationships with the management teams employees internal and external customers where necessary.

What will you be doing

As a L&D Assistant your core responsibilities will be

• Providing excellent customer service by acting as a point of contact for L&D queries from internal customers through all forms of communication
  
• To provide general administrative support to the training manager and the L&D team
  
• Providing an efficient L&D service for course administration including the planning and coordination of all courses through to administration to delegates (including registrations course instructions prelearning material) and dealing with alterations cancellations etc
  
• Liaise with Comex 2000line managers to ensure L&D events are published and communicated to maximise take up and minimise additional charges for cancellations/changes.
  
• Sourcing training and development suppliers where requested maintain records of any agreements and terms for future reviews.
  
• Generate reports and MI data periodically to produce analytical data for directorates and departments.
  
• Assist with periodic and ad hoc projects e.g. apprentices and inductions.
  
• Escalate queries and concerns with suppliers for immediate attention and resolution.
  
• Help select appropriate learning/training materials and programmes to provide effective and innovative solutions.
  
• Support the L&D with inductions and planning of all training.
  
• You will be required to travel to various Comex 2000 sites.
  
• Responsible for own health and safety and adhering to company policy and procedures.
  
• Responsible for ongoing personal development to assist the business.
  
• Maintaining uptodate L&D records for all employees and ensure data integrity and controls are used.
  
• Provide relevant reports and MI data on L&D within the company for presentation to Managers and the Executive Management Team
  
• To track the L&D budget and liaise with Executive management team to track purchase order numbers.
  
• Any other duties commensurate with the accountabilities of the post.
  

Requirements

Skills & Qualifications required:

• Familiarity with business software such as Microsoft Word Excel PowerPoint and Outlook
  
• The ability to work accurately with attention to detail
  
• Problem solving and decisionmaking skills with the ability to consider options for flexibility when providing a customerfocused service
  
• High level of integrity and ability to recognise and correct mistakes and maintain continuous improvements
  
• Ability to work proactively and under own initiative to ensure that deadlines are met or queries resolved
  
• Excellent organisation and time management skills
  
• Knowledge of where to access up to date learning and development information
  
• Excellent communication skills and a professional confident can do attitude
  
• An ability to build relationships
  
• An excellent understanding of the importance of confidentiality
  
• Knowledge and understanding of GDPR
  
• Excellent interpersonal skills