Technical Lead - IT Operations

About Us:

Stafide is the premier destination for tech talent consulting providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with employers focusing on the rapidly changing technology sector. Boasting unparalleled expertise and a steadfast commitment we specialize in aligning elite tech talent with companies to meet their IT consulting requirements precisely. Be part of our journey as we redefine the landscape of tech recruitment.

As a Technical Lead IT Operations you will:

• Play a crucial role in managing the lifecycle of application infrastructure from initiation to decommissioning ensuring the availability and stability of serverbased applications in line with agreed service levels (SLAs).
  
• Support the integration of applications into the existing middleware and infrastructure framework encompassing a variety of technical platforms.
  
• Maintain and enhance the performance of applications actively contributing to the IT Service Management (ITSM) processes.
  
• Work closely with System Managers and support teams providing technical insights and reporting on service delivery performance according to the SLAs.
  

What You Bring to the Table:

• Strong problemsolving skills with the ability to troubleshoot technical issues and guide support teams towards resolution.
  
• Indepth knowledge of SLAs with a proven track record of meeting or exceeding service standards.
  
• Proficiency in documenting technical solutions procedures and best practices thereby contributing to a comprehensive knowledge base.
  
• Handson experience with administration of operating systems including but not limited to Microsoft and Linux environments.
  
• Familiarity with scripting languages such as PowerShell and Bash.
  
• A solid understanding of IT security principles and extensive experience in Application Operations and SLA maintenance.
  
• Technical expertise in IT infrastructure domains including Server Storage Network Middleware and Support systems.
  
• Experience with automation tools and configuration/deployment management systems like Salt Ansible Jenkins pipelines or Azure DevOps.
  
• Knowledge of Continuous Integration/Continuous Deployment (CI/CD) practices.
  

You Should Possess the Ability to:

• Manage tight deadlines efficiently maintaining highquality standards even under pressure.
  
• Work collaboratively with crossfunctional teams fostering open communication and a positive working environment.
  
• Analyze complex situations methodically applying structured approaches to problemsolving.
  
  

What We Bring to the Table:

• A dynamic and supportive workplace culture that values innovation collaboration and diversity.
  
• Opportunities for professional growth and development with access to training and learning resources to enhance your skills.
  
• A competitive compensation package including benefits that reflect our commitment to the wellbeing and advancement of our employees.
  
  

About Us: Stafide is the premier destination for tech talent consulting, providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with employers, focusing on the rapidly changing technology sector. Boasting unparalleled expertise and a steadfast commitment, we specialize in aligning elite tech talent with companies to meet their IT consulting requirements precisely. Be part of our journey as we redefine the landscape of tech recruitment. As a Technical Service Coordinator, you will: Play a crucial role in managing the lifecycle of application infrastructure, from initiation to decommissioning, ensuring the availability and stability of server-based applications in line with agreed service levels (SLAs). Support the integration of applications into the existing middleware and infrastructure framework, encompassing a variety of technical platforms. Maintain and enhance the performance of applications, actively contributing to the IT Service Management (ITSM) processes. Work closely with System Managers and support teams, providing technical insights and reporting on service delivery performance according to the SLAs. What You Bring to the Table: Strong problem-solving skills with the ability to troubleshoot technical issues and guide support teams towards resolution. In-depth knowledge of SLAs, with a proven track record of meeting or exceeding service standards. Proficiency in documenting technical solutions, procedures, and best practices, thereby contributing to a comprehensive knowledge base. Hands-on experience with administration of operating systems, including but not limited to Microsoft and Linux environments. Familiarity with scripting languages such as PowerShell and Bash. A solid understanding of IT security principles and extensive experience in Application Operations and SLA maintenance. Technical expertise in IT infrastructure domains, including Server, Storage, Network, Middleware, and Support systems. Experience with automation tools and configuration/deployment management systems like Salt, Ansible, Jenkins pipelines, or Azure DevOps. Knowledge of Continuous Integration/Continuous Deployment (CI/CD) practices. You Should Possess the Ability to: Manage tight deadlines efficiently, maintaining high-quality standards even under pressure. Work collaboratively with cross-functional teams, fostering open communication and a positive working environment. Analyze complex situations methodically, applying structured approaches to problem-solving. What We Bring to the Table: A dynamic and supportive workplace culture that values innovation, collaboration, and diversity. Opportunities for professional growth and development, with access to training and learning resources to enhance your skills. A competitive compensation package, including benefits that reflect our commitment to the well-being and advancement of our employees.