Technical Support sp....
Technical Support specialist
Posted on :
21-04-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2738939
- Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements
- Company application troubleshooting and supporting during UAT and production.
- Execution of DB scripts/extracts as needed.
- React to High Severity issues technical situation that requires immediate attention.
- Work with multiple teams for successful resolution of issues and incidents.
- Self-motivated professional to work with minimal direction with effective time management skills
- Open to flexible working conditions including after-hours scheduled application maintenance and support
- Support daily operation
- Give advisory to product and operation team.
- Ability to read and understand job-related materials such as instructions, specifications, references and manuals
- Ability to investigate, analyze information and to draw conclusions in order to troubleshoot issues
- Ability to learn and support new applications
- Ability to work independently or as part of a team
- Providing technical support to teams within the organization, and to external clients when required
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Preparing maintenance plans and upgrading schedules for the organization's systems
- Developing reports for teams across the business
Employment Type
Full Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
