Sales Operations Analyst CRM Management

Location: Onsite Las Vegas NV

Salary Range: $65000.00 $75000.00

Requirements:

• Bachelor's degree in Business Administration or equivalent with 12 years of experience in Administrative or Sales Support roles.

About the Company

Our client specializes in the development and provision of casino games recognized for their commitment to delivering premium gaming solutions alongside unmatched technical support services.

About the Role

This position requires a collaborative personality and effective teamwork with the sales team to drive actions and gather information. Being adaptable with CRM data or skilled at learning systems is essential. The ideal candidate should demonstrate proactivity attention to detail and a strong work ethic. Highperforming individuals can anticipate opportunities for advancement and professional growth within the organization.

Responsibilities

• Serve as a key point of contact between Operations and Account Executives/Strategic Account Managers facilitating communication via phone and email.
• Collaborate with Sales Team Leaders to efficiently manage account allocations.
• Offer expertise in CRM processes and data management to enhance Sales Team effectiveness.
• Coordinate with Operations to ensure product availability and follow up on inquiries as needed.
• Collect necessary client information for Operations to coordinate deliveries and pickups.
• Maintain accurate client records and interactions within the CRM system.
• Conduct regular updates with Account Executives/Strategic Account Managers reviewing orders and project statuses and preparing reports for upper management.
• Stay updated on product knowledge to provide valuable insights to the Sales Team.
• Uphold strict confidentiality standards regarding sensitive information.
• Demonstrate agility in processing data finding solutions and providing prompt professional responses.
• Fulfill additional duties and ad hoc tasks as assigned by management.

Requirements

• Proficiency in Microsoft Word Excel and Outlook.
• Prior familiarity with Customer Relationship Management Software (CRM) preferably Dynamics 365.
• Capability to handle multiple tasks efficiently in a highpaced setting.
• Strong proficiency in time and task management with a demonstrated ability to collaborate effectively across various departments and with diverse individuals.
• Bachelor's degree in Business Administration or equivalent with 12 years of experience in Administrative or Sales Support roles.
• Outstanding verbal and written communication abilities.
• Willingness and eligibility to secure and uphold a Nevada Gaming license.

Benefits

• Medical/Dental/Vision
• 401k
• PTO

Interview Process

Step 1: LVSP Prescreen

Step 2: Introduction call with HR

Step 3: Video call with the hiring manager

Step 4: Final Interview with the CFO

Step 5: Decision time

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