Company Description:
DDi a MakroGroup of Company ()
DDi is an innovative Technology partner for BioPharma and Medical Device companies. DDi has built its competency with a unique blend of functional / domain expertise to serve the technology needs of this industry. we serve Clinical Regulatory and Enterprise domains by providing innovative technology products and automation solutions for companies of various sizes. (Clinical Solutions & Regulatory Solutions).
Service Desk Support Executive
Location: Hyderabad Madhapur (Kavuri Hills)
Education: Bachelors or Masters in Computer Science
Experience: 13 Years within the BPO or IT Product Services industry
- Promptly address customer queries and issues.
- Collaborate with development teams to resolve technical problems efficiently.
- Ensure seamless coordination between customers and internal teams until resolution is achieved.
technology,bpo,troubleshooting