EL1 Tech Lead CIAM - Contract - Canberra Sydney Melbourne Brisbane Adelaide

Requirements

The Tech Lead CIAM plays a pivotal role within the Identity and Access Management (IAM) function situated within the Office of the Chief Information Officer (OCIO) at the National Disability Insurance Agency (NDIA). This position is responsible for leading the technical aspects of customer identity and access management (CIAM) solutions within an Azure and AWS Cloud environment. The Tech Lead provides guidance technical expertise and assistance in project planning ensuring the successful implementation and operation of CIAM initiatives. Additionally they serve as the goto person for difficult technical issues design solutions for advanced problems and assist the Assistant Director in breaking down big pieces of work into smaller tasks.

• Lead the technical design and implementation of CIAM solutions ensuring alignment with organizational goals and industry best practices.
  
• Provide guidance and technical expertise to the CIAM team assisting in project planning and execution.
  
• Troubleshoot complex technical issues serving as the primary escalation point for difficult problems.
  
• Design solutions for advanced CIAM challenges leveraging emerging technologies and innovative approaches.
  
• Assist the Assistant Director in breaking down big pieces of work into smaller work packages and tasks.
  
• Collaborate with crossfunctional teams to integrate CIAM solutions with other systems and services.
  

Essential Skills and Experience

• Extensive experience in customer identity and access management (CIAM) solutions as a Subject Matter Expert including design implementation and optimization.
  
• Experience in other CIAM solutions such as Auth0 Okta ForgeRock Ping and Akamai is highly desirable.
  
• Excellent problemsolving and troubleshooting abilities with a focus on designing and implementing robust and scalable solutions.
  
• Ability to lead and mentor team members fostering a collaborative and innovative team environment.
  

Desirable Criteria

• Experience in designing or implementing in a Cloud environment such as Azure or AWS.
  
• Ability to plan and manage project workload and provide direction using a Project Management tool such as Kanban Jira or similar.
  
• Hold a positive attitude towards people with disability aligning with the core purpose of the NDIA.