General Manager Head of operation

Overview

Key responsibilities

• Developing and implementing operational strategies and initiatives to maximize efficiency and productivity
• Overseeing and managing daytoday operations of the business
• Setting and achieving operational goals and objectives
• Leading and directing operational teams to ensure high performance and employee engagement
• Monitoring financial performance and budgetary compliance
• Identifying and resolving operational issues and challenges
• Collaborating with other department heads to ensure seamless coordination and communication
• Implementing and maintaining quality control standards
• Assessing and mitigating operational risks
• Developing and optimizing operational processes and procedures
• Conducting regular performance evaluations and providing feedback
• Ensuring compliance with legal and regulatory requirements
• Representing the organization in meetings events and industry forums
• Building and maintaining positive relationships with key stakeholders
• Contributing to the development and execution of the overall business strategy

Required qualifications

• Bachelors degree in related field; Masters degree preferred
• Proven experience in a senior management role with a track record of successful operational leadership
• Demonstrated expertise in operations management process improvement and strategic planning
• Strong financial acumen and experience in budgeting and forecasting
• Excellent interpersonal and communication skills
• Proven ability to lead motivate and develop highperforming teams
• Ability to analyze and interpret data to drive operational decisions
• Thorough understanding of industry regulations and standards
• Strategic thinker with the ability to innovate and drive change
• Proficient in relevant software and tools for operations management
• Experience in driving continuous improvement initiatives
• Exceptional problemsolving and decisionmaking skills
• Ability to thrive in a fastpaced and dynamic environment
• Proven track record of delivering results and meeting targets
• Strong leadership negotiation and conflict resolution abilities

leadership,operations management,budgeting,strategic planning,team building