Polish German Speaking Service Coordinator
Polish German Speaking Service Coordinator
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Job Description
Are you fluent in both Polish and German and possess exceptional organizational skills We are seeking a talented Service Coordinator to join our team in Ghent Belgium within the automobile industry. This hybrid role offers a blend of inoffice and remote work providing flexibility and convenience. With competitive compensation comprehensive benefits and opportunities for career growth this position promises a rewarding career journey in a dynamic and innovative environment.
Responsibilities:
- Service Coordination Excellence: As the Service Coordinator you will be responsible for managing service activities including scheduling appointments dispatching technicians and ensuring timely completion of service requests. Your attention to detail and organizational prowess will ensure smooth operations and customer satisfaction.
- Multilingual Support: Utilize your fluency in both Polish and German to effectively communicate with customers technicians and internal stakeholders. Provide assistance and guidance in both languages to ensure clear and accurate communication throughout the service process.
- Hybrid Work Model: Embrace the flexibility of a hybrid work model with two days spent in the office in Ghent and three days working remotely. Leverage digital tools and technology to collaborate with colleagues and maintain productivity while enjoying the convenience of remote work.
- Customer Relationship Management: Build and maintain strong relationships with customers by delivering exceptional service and addressing inquiries and concerns promptly and professionally. Anticipate customer needs and proactively identify opportunities to enhance their experience.
- Process Improvement: Identify opportunities to streamline service processes enhance efficiency and improve customer satisfaction. Collaborate with crossfunctional teams to implement best practices standardize procedures and optimize service delivery.
Benefits:
- Competitive Salary: Receive a competitive salary package commensurate with your skills experience and contributions to the organization.
- Health and Life Insurance: Enjoy comprehensive health and life insurance coverage to safeguard your wellbeing and provide peace of mind for you and your family.
- Career Growth Opportunities: Take advantage of opportunities for professional development and career advancement within the automobile industry. Access training programs mentorship initiatives and promotional pathways to support your growth and success.
- Hybrid Work Environment: Experience the flexibility and convenience of a hybrid work model allowing you to achieve worklife balance while contributing to the success of our organization.
- Dynamic Industry: Thrive in the fastpaced and dynamic environment of the automobile industry where innovation technology and customer service drive success.
- Professional Development: Participate in ongoing training and development initiatives to enhance your skills knowledge and capabilities in service coordination customer relationship management and multilingual communication.
Qualifications:
- Fluent in both Polish and German (spoken and written) is essential.
- Previous experience in service coordination customer service or a related field preferably within the automobile industry.
- Strong organizational and time management skills with the ability to prioritize tasks and manage time effectively.
- Proficient in using computers and familiarity with CRM systems is preferred.
- Adaptability and flexibility to thrive in a hybrid work environment and embrace change and innovation.
Join Our Team:If you are a multilingual professional with a passion for service coordination and customer satisfaction we encourage you to apply for this exciting opportunity to join our team as a Hybrid Polish & GermanSpeaking Service Coordinator in Ghent. Experience the rewards of serving our diverse clientele while enjoying competitive compensation benefits and growth prospects. Apply now and embark on a fulfilling career journey with us!
Remote Work :
No
Employment Type
Full Time
