Trainee Appraiser

About the team:

At VCC the Appraisals Team plays a crucial role in accurately valuing every product that comes through our doors. As the first point of contact we carefully assess each box to ensure that we can provide a fair offer to every customer. Were proud to be the engine room of VCC providing the stock that fuels all the other departments.

About the role:

As an appraiser you will appraise customers items on a daily basis collaborating with specialists and your team leader to assist you in making informed decisions. You will work independently as part of a larger appraisal team striving to meet and exceed KPI targets. You will receive ongoing training and development throughout your daytoday duties and from specialists. As an appraiser you will always be learning as anything could come through in a customers box and you will see things you have never seen before even after years of experience.

Key goals and objectives:

• Build up a comprehensive knowledge of vintage and antique items including gold silver watches jewellery medals toys cameras and other related categories.

• Accurately appraise 2530 customer boxes every day.

• Ensure a quality control rate of at least 95% with no major errors supported by routine audits from your team lead.

• Manage and maintain box acceptance rate in line with the departments key performance indicators (KPIs).

In your first three months you will:

• Learn how to appraise a diverse range of vintage and antique items.

• Receive and engage in training on a large range of product categories.

• Collaborate closely with your team leader and others across the team to support your learning and growth.

• Appraise 2325 boxes per day.

• Attend regular onetoone meetings with your team leader to discuss your progress and key performance indicators (KPIs).

In your first six months you will:

• Become an established member of the team improving on your first three months performance.

• Develop more indepth knowledge of various categories.

• Maintain a quality control rate (QC%) of 95%.

• Keep accept rate in line with department KPIs.

Key responsibilities:

• Accurately carefully and efficiently appraise customers items.

• Keep the work environment clean and tidy.

• Be open to changes in processes or environments and embrace them bringing any new ideas to your Team Lead to improve the working environment and efficiency.

• Inform your manager immediately if you notice any health and safety concerns.

• Take advantage of selflearning opportunities and those provided to you.

Essential skills and experience:

• Enthusiastic about vintage and antique products.

• Displays meticulous attention to detail.

• Proficient in accurate data entry.

• Exhibits strong multitasking abilities.

• Communicates effectively with diverse teams and departments.

• Adapts well to changes in the work environment.

• Values continuous learning.

• Exhibits punctuality and reliability.

• Demonstrates competence in IT skills.

• Able to perform tasks that may involve lifting boxes up to 25kg.

• Having prior experience in the jewellery or antiques trade would be beneficial but not essential.

The Details:

• Location of Work:
• Working onsite Vintage Cash Cow:
• Unit 14 Gelderd Road Gildersome Morley Leeds LS27 7JP
• Working Schedule:
  • Monday to Friday
  • 8am to 4pm
• Benefits:
  • Starting Salary 22500
  • Be part of a rapidly growing company with so many opportunities to progress!
  • Free lunch tea coffee and snacks every day
  • 25 days annual leave
  • Cycle to work scheme
  • Medicash
  • 2 Community/ Charity days per year
  • Oliva Mental Health
  • Monthly contribution towards your gym membership
  • Regular socials and events

At Vintage Cash Cow we prioritise inclusivity and collaboration among departments to promote knowledge and expertise. We welcome individuals who value these principles and are ready to make a valuable contribution.

About Vintage Cash Cow

Theres an elephant in the boardroom. The unchecked consumption constant growth and focus on buying new is not an option in tomorrows market. Companies around the world must stop their reliance on finite resources that cant keep coming out of the ground. Changing consumer behaviour is demanding companies change; less new fewer shortlife items more reCommerce more reuse and more recycling. The costofliving crisis is catalysing and accelerating this change; its simply cheaper to do the right thing.

Youll know that buying and selling old and vintage items isnt easy for most people so weve set out to change that. Vintage Cash Cow is on a mission to become the leading brand for buying and selling all things vintage valuable and occasionally peculiar. By delivering unrivalled convenience and care with our fair trustworthy and personal service we believe we can own this space in the UK and overseas.

We arent doing this entirely alone. Weve raised VC investment from Dutch Founders Fund and Airbridge Equity Partners including from the founders of WeTransfer Just Eat Benelux and TreatWell. With their support and our unwavering commitment to changing the game for good globally this role is an exciting opportunity to join a brand primed for liftoff.