Head of Production

About the team:

General Marketplace encompasses five primary areas of significant importance to the business: Gold Jewellery Silver Timepieces and Cameras and many additional categories of strategic significance to VCC. Many current employees have industryleading knowledge and autonomy in their roles.

About the role:

As the Head of Production your role will involve guiding the product selection and curation process. Youll be responsible for ensuring that the best practices are followed and revenue is optimised. Youll work closely with Auction and Marketplace Managers as well as Team Leaders to provide expert knowledge and guidance on product selection valuation and mix that is tailored to specific sales channels. Your responsibilities will include training and developing marketplace teams maintaining category guidelines and continually reviewing and optimising revenue performance by interpreting and analysing collected data in detail.

Key Competencies:

• Multifaceted knowledge base with experience in multiple fields and good relevant specialist knowledge.

• Excellent leadership and communication skills with previous examples of collaborative teamwork. The capacity to work with diverse individual contributors leadership talent and department heads.

• Commercial awareness in a fastpaced resultsoriented environment.

• You should be motivational bringing innovation and new initiatives into the daytoday processes of marketplace production.

Top 3 Core Deliverables:

• Maintain and increase revenue across multiple/all categories with the teams our auction partners and eBay.

• Introduce an Education Template for current and future employees to ensure uniformity within our processes and drive a constant thirst for knowledge. This will enable us to maintain and improve the quality of our Listings.

• Innovate using data programme Thoughtspot to establish more productive work practices with all departments/categories speeding up listing processes thereby increasing revenue potential and maintaining an efficient stock flow through the business.

Day to Day Roles & Responsibilities:

• Best Practice: Serve as the owner of best practices collaborating with Auction and Marketplace Managers and the eCommerce Manager to develop and implement guidelines for the wider marketplace team.

• Product Selection Management: Manage Marketplace Managers on product selections and mix tailored to specific sales channels ensuring a balanced approach to productivity and quality.

• Valuation and Product Knowledge: Impart excellent valuation and product knowledge to assist marketplace team members in selecting multiple vintage categories serving as the central reference point for queries and questions.

• Team Training and Development: Conduct training sessions for marketplace teams developing their knowledge and selection skill sets to improve revenues from product sorting and lots generated. L&D should involve external partners learning opportunities and inhouse training.

• Performance Alignment: As the business grows ensure close alignment to productivity and revenue targets by regularly reviewing revenue performance by category and challenging selections and destinations to maximise revenue.

• Category Guide Maintenance: Contribute to and help maintain the product categories as required further developing knowledge and selection processes.

• L&D Resources Videos and PDFs: Departmental sharing particularly with the CEC and Marketing to engender collaborative working relationships. It is essential to oversee certain resources to enable other business aspects to impact the Marketplace positively.

Essential skills and experience:

• Minimum of 5 years experience preferably in a managerial role within the auction industry or a related field.

• A proven track record in the antiques industry ideally with previous experience working in auction houses galleries museums appraisal firms or as a general dealer. Experience handling vintage and antique items and transactions is valuable as it demonstrates the ability to accurately assess a diverse range of items.

• Proficient IT skills with strong analytical and research competency to accurately assess the value of items. This includes the ability to conduct thorough research on the provenance authenticity and market demands for various pieces.

• Strong leadership skills with a proven ability to motivate develop and nurture a team.

• Excellent communication and interpersonal skills building rapport and establishing trust with teams and colleagues.

• Demonstrated proficiency in financial management strategic planning and decisionmaking.

• Exceptional organisational skills and attention to detail with the ability to effectively manage multiple tasks and priorities.

• Ethical conduct and integrity with a commitment to upholding industry standards and ethical principles.

The Details:

• Location of Work: Hybrid Working (3/4 Days in office)
  • Working on our sites Vintage Cash Cow:
    • Overland Park Morley LS27 7JP.
• Benefits:
  • Be part of a rapidly growing company with so many opportunities to progress!
  • Free lunch tea coffee and snacks every day
  • 25 days annual leave
  • Cycle to work scheme
  • Medicash
  • 2 Community/ Charity days per year
  • Oliva Mental Health
  • Monthly contribution towards your gym membership
  • Regular socials and events

At Vintage Cash Cow we prioritise inclusivity and collaboration among departments to promote knowledge and expertise. We welcome individuals who value these principles and are ready to make a valuable contribution.

About Vintage Cash Cow

Theres an elephant in the boardroom. The unchecked consumption constant growth and focus on buying new is not an option in tomorrows market. Companies around the world must stop their reliance on finite resources that cant keep coming out of the ground. Changing consumer behaviour is demanding companies change; less new fewer shortlife items more reCommerce more reuse and more recycling. The costofliving crisis is catalysing and accelerating this change; its simply cheaper to do the right thing.

Youll know that buying and selling old and vintage items isnt easy for most people so weve set out to change that. Vintage Cash Cow is on a mission to become the leading brand for buying and selling all things vintage valuable and occasionally peculiar. By delivering unrivalled convenience and care with our fair trustworthy and personal service we believe we can own this space in the UK and overseas.

We arent doing this entirely alone. Weve raised VC investment from Dutch Founders Fund and Airbridge Equity Partners including from the founders of WeTransfer Just Eat Benelux and TreatWell. With their support and our unwavering commitment to changing the game for good globally this role is an exciting opportunity to join a brand primed for liftoff.