Analyst Digital Product

***W2 Only (no C2C; no Corp to Corp; no 1099)***

This handson contributor will partner with key teams stakeholders and other Product Managers to deliver businesscritical projects for Digital Products (brand website and mobile app) for 20 brands. This role will provide leadership and support throughout the product development lifecycle: establish business & functional requirements test and manage the lifecycle of UAT issues; prioritize organize and align defect fixes ensuring all business requirements are accurately captured traceable tested and deployed.

The ideal candidate will have experience in both web site and mobile app consumerfacing digital channels with a focus on ecommerce or selfservice experiences; identifying & understanding customer problems and collaborating with stakeholders and partners on how to solve those problems to elevate the customer experience reduce friction and drive engagement and satisfaction.

Responsibilities

Partner with other product managers UX technology delivery & operations teams and key stakeholders to execute on the product lifecycle from ideation through launch for various bestinclass digital experiences new feature rollouts as well as enterprise initiatives.

Collaborate with teams to define business and functional requirements including acceptance criteria as well as guest experience; contribute to metrics & competitive analysis for related Product objectives & hypotheses.

Serve as the primary customer advocate during user acceptance testing and quality assurance activities to verify all enhancements deliver on specified business requirements.

Requirements:

Experience/Certificates/Education

2 years of product management experience ideally in transactional websites and/or mobile apps with solid knowledge of shopping/retail functionality and API connectivity

2 years of experience in working with functional or technical teams

2 years of experience with software testing and Quality Assurance

1 years of experience with third party integrations and management of technology vendors

Experience working in Agile methodologies principles and procedures

Must be able to speak and write in English fluently

Behavioral Competencies

Must be resultsdriven proactive and focused on aligning action to ensure delivery

Possesses the ability to view experiences from a customer perspective and make recommendations/callouts for optimization

Keen prioritization/adaptation skills

Strong presentation and communication skills (verbal and written)

Functional Competencies

Strong analytical skills the ability to understand complex workflows and investigate possible issues

Experience in testing and supporting responsive web applications with a mobilefirst mindset

Extremely detailoriented possessing the ability to think outside of the box

Experience in JIRA and related product management tools

General familiarity with APIs

Ability to work with remote and thirdparty teams