Overview:
The Delivery Executive plays a crucial role in ensuring that products reach customers in a timely and efficient manner. They are responsible for managing the delivery process optimizing routes and providing excellent customer service. This role is essential for maintaining customer satisfaction and driving the success of the organizations delivery operations.
Key Responsibilities:
- Deliver a wide variety of items to different addresses and through different routes
- Follow routes and time schedules
- Load unload prepare inspect and operate a delivery vehicle
- Ask for feedback on provided services and resolve clients complaints
- Collect payments
- Inform customers about new products and services
- Complete logs and reports
- Follow DOT regulations and safety standards
- Work with dispatch to ensure smooth delivery operations
- Perform vehicle maintenance and ensure cleanliness
- Provide excellent customer service and address customer inquiries professionally
- Report any accidents or injuries to management immediately
- Assist in warehouse duties as needed
- Keep an organized and clean delivery vehicle
- Adhere to company policies and procedures
Required Qualifications:
- High school diploma or equivalent
- Proven work experience as a Delivery Driver or similar role
- Valid drivers license
- Clean driving record
- Ability to operate and maintain delivery vehicles
- Excellent time management and organizational skills
- Strong customer service and communication abilities
- Ability to lift and carry heavy items
- Knowledge of local routes and areas
- Attention to detail and problemsolving skills
- Ability to work in a fastpaced environment
- Familiarity with electronic devices and GPS systems
- Flexibility to work different shifts
- Adherence to safety regulations and traffic laws
- Physical stamina and resilience
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