Principal Product Manager Public Sector Middle East - ServiceNow

Company Description

At ServiceNow our technology makes the world work for everyone and our people make it possible. We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities. By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible. We dream big together supporting each other to make our individual and collective dreams come true. The future is ours and it starts with you.

With more than 7700 customers we serve approximately 85% of the Fortune 500 and were proud to be one of FORTUNE 100 Best Companies to Work For and Worlds Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected. We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role. We believe skills and experience are transferrable and the desire to dream big makes for great candidates.

Job Description

Team

Serving public sector customers is an integral part of ServiceNows business and future growth trajectory. ServiceNow is a leading provider of digital workflows for many national provincial and local government agencies and public sector enterprises. To help these organizations successfully fulfill their missions and deliver better experiences to citizens and constituents ServiceNow provides specialized cloud environments that meet and exceed data and security regulations and policies of our government customers.

In this role you will be responsible for the success of the specialized cloud environment for a new market in the Middle East for public sector organizations. In this high visibility role you will get the chance to own the P&L for a key growth market for ServiceNow. You will directly work with public sector agencies and enterprises to understand their pain points and interface directly with our field sales team to grow the business. You will own the environment develop the product strategy stay abreast of changing government regulations around data cybersecurity and AI and maintain the product roadmap. In addition you will directly influence the roadmap of the ServiceNow Platform and suite of SaaS applications to better serve public sector customers.

Reporting to the Director of Product Management Regulated Markets & Public Sector Industry you will be a key member of a team that drives the growth of ServiceNows public sector business.

What you get to do in this role:

• Understand the unique needs and pain points of government and state owned enterprises
• Influence and coordinate across sales legal security marketing FP&A and other product managers to deliver the best customer experience for public sector customers
• Define and execute product strategy and roadmap for the specialized cloud environment
• Drive P&L accountability

Qualifications

Basic Qualifications:

• Minimum of 7 years of B2B Product Management Experience
• Located within the Kingdom of Saudi Arabia;
• Fluency in Arabic and English
• Experience working with public sector organizations in Saudi Arabia
• Demonstrated aptitude for influencing and leading without explicit authority with both business (e.g. sales marketing finance) and technical (e.g. engineering) stakeholders
• Sense of ownership for both identifying the right problem to solve and driving towards a solution
• Ability to work in a complex ambiguous and dynamic environment
• Exceptional communication skills both verbally and in slides; premium for precision and clarity of language
• Support monitoring competitive intelligence as input into product strategy

Preferred Qualifications:

• Technical degree strongly preferred (e.g. computer science prior software engineering experience)
• Platformtype product experience (e.g. familiar with PaaS)

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

At ServiceNow we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible remote and requiredinoffice.

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at confidential for assistance.

For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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