Czech Customer Service Representative - Athens Greece

Travel to sunny Athens and work with the worlds most famous brands!

How would you feel if your office was just a breath away from beaches with crystalclear waters Does yearlong sunshine along with flavorful Greek cuisine sound like an option youd like to explore Jump headfirst into the Mediterranean experience and join our evergrowing Customer Care team in one of the most popular destinations in the world GreeceAthens!

Our client

Our client is a global leader in outsourcing providing customer acquisition management customer care technical support debt collection and social media services. They operate in 88 countries serving 170 markets and have 420.000 employees worldwide. You will be part of an extremely driven team in awesome Greece!
Our client has been awarded as Best Workplace in Portugal and as the Best Multilingual Omnichannel Contact Center in Europe!
They offer complete training by certified instructors and many career development opportunities so this is a unique chance to advance your career!

Job Description

As a Customer Support Agent your role is together with your team to handle customerissues in a friendly effective and professional manner via email chat and phone.

• Be creative friendly and solutionoriented with customers and colleagues.
  
• Understand the need to meet expectations rise above them and go that extra mile for customers.
• Show a flexible approach to working in a changing and fastgrowing environment.
  
• Work with some of the worlds most respected brands.

Requirements

• Being fluent (C2 level) in the Czech language;
• Good knowledge of English (B1B2 level) required;
• Computer skills (basic skills mandatory advanced skills like coding preferential);
• Good analytic skills and logical thinking;
• Excellent communication skills: verbal written listening skills;
• Proactive and quick learner able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform;
• Ability to multitask and work under pressure;
• EU citizenship or work permit for Portugal.

What you are offered

• Complete relocation package that includes:flight ticket to Greece 2week hotel accommodation pickup at the airport assistance finding an own apartment real estate fee covered by the client.
• Fixed monthly salary bonus
• A contract focused on a longterm relationship
• Free Greek language lessons
• Private Health Insurance
• Professional growth & development opportunities
• Special HR team organizing events sports tournaments parties & trips
• Free support from the Employee Relations department during the hiring process with regards to your Social Security number Health Insurance (IKA) Tax Number Bank account etc.
• Allemployeeshavespecialbenefitsanddiscountsfor services andproductsinGreece

Benefits of Greece

Greece has an enviable history and culture climate and cuisine and yet the cost of living is among the lowest in Europe according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

Along with the great food and cheap cost of living the quality of life in Athens is very high. The city is safe compared to many major cities in Europe and much more peaceful. Aside from the citys historical influence the city boasts a large commercial area home to many bigname brands.

For many expats looking to move abroad to a vibrant city Athens is a perfect choice.