IT Network and Desktop Specialist

The IT Network and Desktop Specialist will work closely with team members we rely on our IT systems to power the solutions that help consumers around the world. Were seeking an experienced IT manager who can join us on this journey using his or her technological skills to make us more efficient. In this role you will analyze our current systems and assets recommend and implement solutions and upgrades and provide training. Our ideal candidate has extensive knowledge of network maintenance experience managing staff and advanced industry knowledge to keep us on the cutting edge. From day one youll have an immediate impact on the daytoday efficiency of our IT operations and an ongoing impact on our overall growth.

Objectives of this Role

Maintain essential IT operations including operating systems security tools applications servers email systems laptops desktops software and hardware

Own projects solutions and key responsibilities within a larger business initiative

Handle businesscritical IT tasks and systems administration

Research and evaluate emerging technologies hardware and software

Track and maintain hardware and software inventory

Manage Verizon wireless Open Path Cloud hosted vendors Printer contract vendors

Be the first point of contact between users and vendors for software related issues.

Analyze department needs identify vulnerabilities and boost productivity efficiency and accuracy to inform business decisions

Ensure network components meet needs and work together seamlessly using the full range of capabilities and stay informed about new features and competitive solutions

Continuously analyze current process technologies and vendors to identify areas of improvement

Prepare cost benefits analysis reports when upgrades are necessary continuously analyzing vendors to ensure they offer the best possible service and value for company needs

Train employees on both software and hardware troubleshoot and provide technical support when needed

Develop and execute disaster procedures and maintain data backups

Travel between 2 site locations Wall st and Soho as well as remote troubleshooting for all of our users.

Maintain server firewall network and all IT related issues in the office

Security system and Antivirus software maintenance